Pickupp has expanded into Ho Chin Minh, Vietnam! Ho Chi Minh, Vietnam

Pickupp started operations in Hongkong in 2016 and in the span of just 3 years, we’ve expanded to Singapore, Kuala Lumpur, and now, Ho Chi Minh!

Pickupp Vietnam was officially launched in Ho Chi Minh this January 2019. The recent funding that we secured from Alibaba Hong Kong Entrepreneurs Fund, Spark Ventures, and Axis Capital strengthened our expansion plans and with this recent launch, we’re now in a total of 4 cities!

Vietnam is one of the fastest growing e-commerce market in the region and we’re determined to meet the market’s needs with our efficient, affordable, and technology-driven deliveries. If you have a business arm that needs deliveries in Vietnam or any other city we’re in, connect with us and we’re ready to help!


New Features to Ease Your Deliveries!

1. Shortcut access to identifying your incoming agents

Yes, we heard you!

Delivery agents on their way to pickup parcelWe now have a feature on the Pickupp merchant portal that allows you to track delivery agents who are on their way to picking up your items.

How is this useful for me?

  • This feature is displayed on the portal as a single dashboard to provide you with easy access to the delivery agent’s contact details (no need to navigate and click through multiple pages to find your delivery agents’ details!)
  • Knowing the specific order your incoming agents are delivering ahead of time allows you to prepare the items that are ready to go before their arrival


2. Top-up for a better chance at getting your order matched with a delivery agent

Top-up to guarantee your ordersThis is a feature for our individual account holders whose delivery orders are not guaranteed!

Would you like to increase the chances of your order being accepted by delivery agents? Do you have the budget to top up your order but would rather not pay for the full surcharge that guarantees your order?

Then this feature is for you!


How it works:

  1. View the details of a specific order on your merchant portal.  If the order has not been accepted by a delivery agent yet, the top-up order option will be available on the upper-right corner of the screen.
  2. Select the amount you wish to top up and it will be processed accordingly!

Festive Delivery Highlights!


Chinese New Year deliveriesValentines day deliveries








We made it through the festive season! This Chinese New Year and Valentine’s Day 2019, we delivered our promise to more than 100 merchants with more than 6,500 deliveries of flowers and hampers to happy recipients!

Here are what some of our merchants had to say:

“Without the Pickupp team, we wouldn’t be able to take in so many orders this Valentine! Thank you so much.” – Fresh Flowers Bouquet

“I am encouraged to continue using your system. Your staff is really good and hardworking. He ensures that our customers are well taken care of and I’m really pleased with his performance in handling our queries and deliveries.” – Kim Choo Kueh Chang Pte Ltd

We are grateful for the support and deliveries that have been entrusted to us thus far and will continue to work hard to deliver joy to your customers with our 4-hour deliveries! If you’ve not used our services before and are looking for a delivery service that is both cost-efficient and reliable, look no further than Pickupp!


Have a question?

Feel free to contact our support team!

Thank you for your continuous support!


Team Pickupp