![](\"https://assets.pickupp.io/strapi/image_b624f83aeb.png\")
Choosing a courier service in Singapore sounds simple until you've dealt with a missed delivery on a peak day, an angry customer chasing an untracked parcel, or a surprise invoice with surcharges you didn't budget for.
Singapore's courier market is crowded: from international giants like DHL and FedEx to local players and platform-based providers like Pickupp. Each has different strengths, pricing models, and ideal use cases.
This guide cuts through the noise and gives you a practical framework for choosing the right courier service for your Singapore business.
Same Day / On-Demand Courier:
Best for urgent deliveries, e-commerce flash orders, and time-sensitive documents. Providers like Pickupp dispatch drivers in real time using GPS-matching technology. No scheduled runs — just instant pickup.
Next Day Courier:
Orders placed by a cut-off time (typically 6–8 pm) are delivered the following business day. Good for standard e-commerce fulfilment where same-day speed isn't required.
Standard (1–3 Day) Delivery:
The most cost-effective option for non-urgent goods. Pickupp's standard delivery service offers 1–3 business day delivery across Singapore, with full tracking and ePOD included.
International Courier:
For cross-border shipping to Malaysia, Indonesia, or globally. International courier services handle customs clearance, duties, and compliance — critical for brands shipping regionally.
Specialised Courier (Cold Chain, Bulky, High-Value):
Some shipments require temperature control, white-glove handling, or enhanced security. Specialist providers or services within platforms like Pickupp cater to these needs. Ideal for senders looking to deliver products such as mobile electronics, jewellery and gold coins/bullions.
1. Coverage and Zone Reach
Confirm that the courier covers all your key pickup and delivery zones — including industrial estates, HDB residential areas, commercial districts, and if relevant, Jurong Island or Sentosa.
2. Delivery Speed Options
A good courier partner offers flexible speed tiers: on-demand for urgent jobs, next-day for standard e-commerce, and bulk/standard rates for planned shipments. Avoid being locked into a single speed tier.
3. Real-Time Tracking
In 2026, live tracking is not optional. Your customers expect to see where their parcel is. Evaluate whether tracking is provided by the courier's own system or via a third-party integration.
4. Proof of Delivery
Photo proof of delivery (ePOD) or digital signature capture protects both your business and your customer. It's essential for high-value goods, legal documents, and regulated industries.
5. API and Platform Integration
If you run an e-commerce operation, your courier must integrate with your platform — Shopify, WooCommerce, Magento, or a custom order management system. Ask for API documentation before committing.
6. Pricing Transparency
Hidden fees are the #1 courier complaint from Singapore SMEs. Watch out for: fuel surcharges, residential delivery fees, weekend/PH surcharges, redelivery fees, and dimensional weight calculations. Always ask for a full rate card.
7. Customer Service and SLA Commitments
When something goes wrong — and it will — how quickly does the provider respond? Look for: dedicated account managers for business accounts, clear escalation paths, and published SLA commitments (e.g., on-time delivery rate guarantees).
| Criteria | International Giants | Platform Providers (Pickupp) |
| Same Day Speed | Limited / premium | Core service |
| Real-Time Tracking | Yes (own app) | Yes (platform + API) |
| API Integration | Available (complex) | Modern REST API |
| Min. Volume Required | Often yes | No minimum |
| Pricing Model | Zonal flat rates | Dynamic / volume tiers |
| Local Account Support | Call centre | Dedicated manager |
| Photo POD | Extra charge | Included as standard |
Traditional courier companies built their networks for predictability: regular B2B runs, scheduled pickups, and standardised parcels. But modern Singapore businesses need flexibility. They need a courier that can handle 10 orders today and 200 orders next week without renegotiating a contract.
Platform-based providers like Pickupp offer:
Pickupp currently serves over 20,000 businesses in Singapore across e-commerce, retail, F&B, healthcare, and corporate sectors.
Q: What is the cheapest courier service in Singapore?
A: Standard delivery services from platform-based couriers like Pickupp offer the most competitive pricing for high-volume shippers. For occasional sends, on-demand pricing from S$11 per parcel is available without contracts.
Q: Can I use multiple courier services for my e-commerce business?
A: Yes — many businesses use a combination: same-day for urgent orders, standard for bulk fulfilment, and specialist for fragile or high-value items. Pickupp's API supports multi-speed booking from one platform.
Q: What is the best courier for Shopify in Singapore?
A: Pickupp integrates directly with Shopify, Lazada, Shopee, and WooCommerce. Orders can be pushed automatically for fulfilment without manual entry.
Q: How does courier tracking work in Singapore?
A: Modern couriers like Pickupp provide GPS-based tracking links shared with the sender and recipient via SMS/email. You can monitor the driver's live location from pickup to delivery.
Q: My business deals in high-value items like mobile phones, jewellery and gold bullions. How should I decide my choice of courier?
A: Pick reputable couriers who have proven track records in these sectors, like Pickupp. Pickupp specialises in handling such high-value or sensitive items. You can monitor the driver's live location from pickup to delivery with the platform's live tracking systems.
🚀 Ready to Get Started?
Reduce your last mile delivery costs with Pickupp's optimised routing, real-time tracking, and no-minimum-volume pricing. Visit sg.pickupp.io to get started or drop us an email at sg@pickupp.io to get a custom quote — no minimum volume required, free API integration, and real-time tracking included. Or, simply drop us a Whatsapp if you have any questions!
Additional References:
Enterprise Singapore
Singapore Business Review
Pickupp Singapore – Courier Services
Pickupp
","src":{"data":{"id":"1953","attributes":{"name":"new footer logo.png","caption":null,"width":201,"height":101,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/new_footer_logo_d49200ccad.png"}}},"link":{"text":null,"identity":null,"url":"https://sg.pickupp.io","target":"default","event_name":null}},"columns":[{"label":"Home","link":{"text":null,"identity":null,"url":"/","target":"default","event_name":null},"items":[{"label":"Sign Up","link":{"text":null,"identity":null,"url":"https://portal.sg.pickupp.io/signup","target":"default","event_name":null},"items":[]},{"label":"Login","link":{"text":null,"identity":null,"url":"https://portal.sg.pickupp.io/login","target":"default","event_name":null},"items":[]},{"label":"Get A Quote","link":{"text":null,"identity":null,"url":"/pricing-plans","target":"default","event_name":null},"items":[]},{"label":"Privacy","link":{"text":null,"identity":null,"url":"/privacy","target":"default","event_name":null},"items":[]},{"label":"Terms of Service","link":{"text":null,"identity":null,"url":"/terms-of-service","target":"default","event_name":null},"items":[]},{"label":"FAQ","link":{"text":null,"identity":null,"url":"/faq","target":"default","event_name":null},"items":[]}]},{"label":"About Us","link":{"text":null,"identity":null,"url":"/about-us","target":"default","event_name":null},"items":[{"label":"About Us","link":{"text":null,"identity":null,"url":"/about-us","target":"default","event_name":null},"items":[]},{"label":"Careers","link":{"text":null,"identity":null,"url":"/careers","target":"default","event_name":null},"items":[]},{"label":"Blog","link":{"text":null,"identity":null,"url":"/blog","target":"new_tab","event_name":null},"items":[]},{"label":"Contact Us","link":{"text":null,"identity":null,"url":"/contact","target":"default","event_name":null},"items":[]},{"label":"Partners","link":{"text":null,"identity":null,"url":"/partners","target":"default","event_name":null},"items":[]},{"label":"Pickupp Zero","link":{"text":"Pickupp Zero","identity":null,"url":"/pickupp-zero","target":"default","event_name":null},"items":[]}]},{"label":"All Industries","link":null,"items":[{"label":"All Services","link":{"text":null,"identity":null,"url":"/delivery-services-singapore","target":"default","event_name":null},"items":[]},{"label":"Industry","link":null,"items":[{"label":"E-Commerce","link":{"text":null,"identity":null,"url":"/e-commerce","target":"default","event_name":null}},{"label":"F & B","link":{"text":null,"identity":null,"url":"/food-and-beverage","target":"default","event_name":null}},{"label":"Retail & Luxury","link":{"text":null,"identity":null,"url":"/retail-and-luxury","target":"new_tab","event_name":null}}]},{"label":"API Solutions","link":{"text":null,"identity":null,"url":"/api-solutions","target":"default","event_name":null},"items":[]},{"label":"Success Stories","link":{"text":null,"identity":null,"url":"/success-stories","target":"default","event_name":null},"items":[]}]},{"label":"Our Services","link":null,"items":[{"label":"Pricing Information","link":{"text":null,"identity":null,"url":"/pricing-plans","target":"default","event_name":null},"items":[]},{"label":"Express Delivery","link":{"text":null,"identity":null,"url":"/express-delivery","target":"default","event_name":null},"items":[]},{"label":"Standard Delivery (1-3 Days)","link":{"text":null,"identity":null,"url":"/next-day-delivery","target":"default","event_name":null},"items":[]},{"label":"International Delivery","link":{"text":null,"identity":null,"url":"/international-delivery","target":"default","event_name":null},"items":[]},{"label":"Warehouse & Fulfilment","link":{"text":null,"identity":null,"url":"/warehousing-fulfilment","target":"default","event_name":null},"items":[]},{"label":"Service Points","link":{"text":null,"identity":null,"url":"/service-points","target":"default","event_name":null},"items":[]},{"label":"Pickupp ESG","link":{"text":null,"identity":null,"url":"/pickupp-esg","target":"default","event_name":null},"items":[]}]},{"label":"Be a Delivery Agent","link":{"text":null,"identity":null,"url":"/delivery-agents","target":"new_tab","event_name":null},"items":[{"label":"Join Us","link":{"text":null,"identity":null,"url":"/delivery-agents","target":"default","event_name":null},"items":[]},{"label":"Benefits","link":{"text":null,"identity":null,"url":"/delivery-agents-benefits","target":"default","event_name":null},"items":[]},{"label":"Incentives","link":{"text":null,"identity":null,"url":"/delivery-agents-incentives","target":"default","event_name":null},"items":[]},{"label":"Download Pickupp Hero","link":{"text":null,"identity":null,"url":"https://pickupp-hero.onelink.me/Qy8g/9olhmosd","target":"new_tab","event_name":null},"items":[]},{"label":"FAQ","link":{"text":null,"identity":null,"url":"/da-faq","target":"default","event_name":null},"items":[]}]},{"label":"Pickupp Go","link":{"text":null,"identity":null,"url":"/pickupp-go","target":"default","event_name":null},"items":[{"label":null,"link":{"text":"About Pickupp Go","identity":null,"url":"/pickupp-go","target":"default","event_name":null},"items":[]}]}],"copyright":"© 2023 PICKUPP PTE LTD | All Rights Reserved | sg@pickupp.io
","socials":[{"icon":{"name":"facebook","vendor":"material","type":null},"link":{"text":"Facebook","identity":null,"url":"https://www.facebook.com/sgpickupp","target":"new_tab","event_name":null}},{"icon":{"name":"instagram","vendor":"material","type":null},"link":{"text":"Instagram","identity":null,"url":"https://www.instagram.com/pickupp.sg","target":"new_tab","event_name":null}},{"icon":{"name":"linkedin","vendor":"material","type":null},"link":{"text":"LinkedIn","identity":null,"url":"https://www.linkedin.com/company/pick-upp","target":"new_tab","event_name":null}}]},"footerV3":{"data":[{"id":"5","attributes":{"key":"da","logo":{"alt":"Pickupp","label":"Pickupp","description":"Pickupp
","src":{"data":{"id":"1953","attributes":{"name":"new footer logo.png","caption":null,"width":201,"height":101,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/new_footer_logo_d49200ccad.png"}}},"link":{"text":null,"identity":null,"url":"https://sg.pickupp.io/","target":"default","event_name":null}},"columns":[{"label":"Home","link":{"text":null,"identity":null,"url":"/","target":"default","event_name":null},"items":[{"label":"Sign Up","link":{"text":null,"identity":null,"url":"https://portal.sg.pickupp.io/en/signup","target":"default","event_name":null},"items":[]},{"label":"Login","link":{"text":null,"identity":null,"url":"https://portal.sg.pickupp.io/login","target":"default","event_name":null},"items":[]},{"label":"Privacy","link":{"text":null,"identity":null,"url":"https://sg.pickupp.io/en/privacy","target":"default","event_name":null},"items":[]},{"label":"Terms of Service","link":{"text":null,"identity":null,"url":"https://sg.pickupp.io/en/terms-of-service","target":"default","event_name":null},"items":[]},{"label":"FAQ","link":{"text":null,"identity":null,"url":"https://sg.pickupp.io/en/faq","target":"default","event_name":null},"items":[]}]},{"label":"About Us","link":{"text":null,"identity":null,"url":"/about-us","target":"default","event_name":null},"items":[{"label":"About Us","link":{"text":null,"identity":null,"url":"https://sg.pickupp.io/en/about-us","target":"default","event_name":null},"items":[]},{"label":"Careers","link":{"text":null,"identity":null,"url":"/careers","target":"default","event_name":null},"items":[]},{"label":"Blog","link":{"text":null,"identity":null,"url":"https://sg.pickupp.io/en/blog","target":"new_tab","event_name":null},"items":[]},{"label":"Contact Us","link":{"text":null,"identity":null,"url":"https://sg.pickupp.io/en/contact","target":"default","event_name":null},"items":[]},{"label":"Partners","link":{"text":null,"identity":null,"url":"https://sg.pickupp.io/en/partners","target":"default","event_name":null},"items":[]},{"label":"Pickupp Zero","link":{"text":null,"identity":null,"url":"/pickupp-zero","target":"default","event_name":null},"items":[]}]},{"label":"All Industries","link":null,"items":[{"label":"All Services","link":{"text":null,"identity":null,"url":"https://sg.pickupp.io/en/delivery-services-singapore","target":"default","event_name":null},"items":[]},{"label":"Industry","link":null,"items":[{"label":"E-Commerce","link":{"text":null,"identity":null,"url":"https://sg.pickupp.io/en/e-commerce","target":"default","event_name":null}},{"label":"F & B","link":{"text":null,"identity":null,"url":"https://sg.pickupp.io/en/food-and-beverage","target":"default","event_name":null}},{"label":"Retail & Luxury","link":{"text":null,"identity":null,"url":"https://sg.pickupp.io/en/retail-and-luxury","target":"default","event_name":null}}]},{"label":"API Solutions","link":{"text":null,"identity":null,"url":"https://sg.pickupp.io/en/api-solutions","target":"default","event_name":null},"items":[]},{"label":"Success Stories","link":{"text":null,"identity":null,"url":"https://sg.pickupp.io/en/success-stories","target":"default","event_name":null},"items":[]}]},{"label":"Our Services","link":null,"items":[{"label":"Pricing Information","link":{"text":null,"identity":null,"url":"/pricing-plans","target":"default","event_name":null},"items":[]},{"label":"Express Delivery","link":{"text":null,"identity":null,"url":"/express-delivery","target":"default","event_name":null},"items":[]},{"label":"Same Day Delivery","link":{"text":null,"identity":null,"url":"/same-day-delivery","target":"default","event_name":null},"items":[]},{"label":"Standard Delivery (1-3 Days)","link":{"text":null,"identity":null,"url":"/next-day-delivery","target":"default","event_name":null},"items":[]},{"label":"International Delivery","link":{"text":null,"identity":null,"url":"/international-delivery","target":"default","event_name":null},"items":[]},{"label":"Warehousing & Fulfilment","link":{"text":null,"identity":null,"url":"/warehousing-fulfilment","target":"default","event_name":null},"items":[]},{"label":"Pickupp Go","link":{"text":null,"identity":null,"url":"/pickupp-go","target":"default","event_name":null},"items":[]},{"label":"Service Points","link":{"text":null,"identity":null,"url":"/service-points","target":"default","event_name":null},"items":[]}]},{"label":"Be a Delivery Agent","link":{"text":null,"identity":null,"url":"/delivery-agents","target":"default","event_name":null},"items":[{"label":"Join Us","link":{"text":null,"identity":null,"url":"https://sg.pickupp.io/en/delivery-agents","target":"default","event_name":null},"items":[]},{"label":"Benefits","link":{"text":null,"identity":null,"url":"/delivery-agents-benefits","target":"default","event_name":null},"items":[]},{"label":"Incentives","link":{"text":null,"identity":null,"url":"/delivery-agents-incentives","target":"default","event_name":null},"items":[]},{"label":"Download Pickupp Hero","link":{"text":null,"identity":null,"url":"https://pickupp-hero.onelink.me/Qy8g/9olhmosd","target":"default","event_name":null},"items":[]},{"label":"FAQ","link":{"text":null,"identity":null,"url":"https://sg.pickupp.io/en/da-faq","target":"default","event_name":null},"items":[]}]}],"buttons":[{"alt":null,"label":null,"description":null,"src":{"data":{"id":"1954","attributes":{"name":"f51972c5de0e6f73b749e7000a918f03dd4e2385_ic_googleplay.png","caption":null,"width":90,"height":27,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/f51972c5de0e6f73b749e7000a918f03dd4e2385_ic_googleplay_3cae1afd05.png"}}},"link":{"text":null,"identity":null,"url":"https://play.google.com/store/apps/details?id=com.hkpickup.daapp","target":"new_tab","event_name":null}},{"alt":null,"label":null,"description":null,"src":{"data":{"id":"1955","attributes":{"name":"b009b7cce41b04a90e67fb29bfcd60193e2e9728_ic_appstore.png","caption":null,"width":90,"height":27,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/b009b7cce41b04a90e67fb29bfcd60193e2e9728_ic_appstore_2ecda7cae3.png"}}},"link":{"text":"App store","identity":null,"url":"https://apps.apple.com/sg/app/pickupp-hero/id1235964686","target":"new_tab","event_name":null}}],"copyright":[{"content":"© 2023 PICKUPP PTE LTD | All Rights Reserved | sg@pickupp.io"},{"content":"region_options"}],"socials":[{"icon":{"name":"facebook","vendor":"material","type":null},"link":{"text":"Facebook","identity":null,"url":"https://www.facebook.com/sgpickupp","target":"new_tab","event_name":null}},{"icon":{"name":"instagram","vendor":"material","type":null},"link":{"text":"Instagram","identity":null,"url":"https://www.instagram.com/pickupp.sg","target":"new_tab","event_name":null}},{"icon":{"name":"linkedin","vendor":"material","type":null},"link":{"text":"Linkedin","identity":null,"url":"https://www.linkedin.com/company/pick-upp","target":"new_tab","event_name":null}}]}}]}},"localeContext":{"label":"English","language":"en","region":"SG","locale":"en-SG","originalPath":"/blog/courier-service-singapore-choose-right-provider"},"settingContext":{"data":{"id":"5","attributes":{"blog_cover_image":{"alt":"Blog cover image","label":"Blog cover image","description":"Blog cover image","src":{"data":{"id":"2341","attributes":{"name":"Pickupp_Blog.jpg","caption":null,"width":2000,"height":560,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Pickupp_Blog_f9a6fd95d2.jpg"}}},"link":null},"og_image":{"alt":"Pickupp Delivery Company","label":"Pickupp Delivery Company","description":"Pickupp Delivery and Courier Service Company","src":{"data":{"id":"1664","attributes":{"name":"Pickupp-Delivery-Company (1).jpg","caption":null,"width":1200,"height":600,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Pickupp_Delivery_Company_1_3baaf8de78.jpg"}}},"link":null},"translations":[{"key":"error.404","value":"The page is not found
"},{"key":"error.maintenance","value":"Sorry for the inconvenience.
"},{"key":"seo.title.404Page","value":"404: Not found"},{"key":"seo.title.tracking","value":"Tracking"},{"key":"seo.title.blog","value":"Blog"},{"key":"seo.title.preview","value":"Preview"},{"key":"form.invalid_value","value":"Some input value is invalid"},{"key":"form.something_went_wrong","value":"Something went wrong"},{"key":"readMore","value":"READ MORE"},{"key":"blogTitle","value":"Pickupp Blog"}],"locale":"en-SG","i18n_keys":[{"key":"error.404","value":"The page is not found
"},{"key":"error.maintenance","value":"Sorry for the inconvenience.
"},{"key":"seo.title.404Page","value":"404: Not found"},{"key":"seo.title.tracking","value":"Tracking"},{"key":"seo.title.blog","value":"Blog"},{"key":"seo.title.preview","value":"Preview"},{"key":"form.invalid_value","value":"Some input value is invalid"},{"key":"form.something_went_wrong","value":"Something went wrong"},{"key":"readMore","value":"READ MORE"},{"key":"blogTitle","value":"Pickupp Blog"},{"key":"loadMore","value":"LOAD MORE"},{"key":"validation.required","value":"Required"},{"key":"validation.numericRequired","value":"Numeric required"},{"key":"validation.emailRequired","value":"Email required"},{"key":"validation.phoneRequired","value":"Invalid phone number"},{"key":"validation.decimalRequired","value":"Decimal only"},{"key":"seo.description.404Page","value":"404 Not found"},{"key":"Track your parcels with Pickupp!","value":"Tracking Page"},{"key":"Get updates about Pickuup's delivery and eCommerce services!","value":"Blog Page"},{"key":"seo.description.preview","value":"Preview Page"},{"key":"blog.tag.all","value":"All"},{"key":"blog.tag.deliveryAgents","value":"Pickupp Delivery Agents"},{"key":"blog.tag.pickuppTech","value":"Pickupp Tech"},{"key":"blog.tag.deliveringSuccess","value":"Pickupp Delivers Success"},{"key":"blog.tag.shopOnPickupp","value":"Shop On Pickupp"},{"key":"blog.tag.ourServices","value":"Our Services"},{"key":"blog.tag.tutorial","value":"Tutorial"},{"key":"blog.tag.learnAboutLogistics","value":"Learn About Logistics"},{"key":"blog.tag.Partnerships","value":"Partnerships"},{"key":"region.dialog.title","value":"Change Regions"},{"key":"region.dialog.content","value":"It appears you're located in {CURRENT_REGION}. Would you like to be redirected to Pickupp {CURRENT_REGION} instead?"},{"key":"region.dialog.stay.button","value":"Continue to {VISITED_REGION}"},{"key":"region.dialog.leave.button","value":"Continue to {CURRENT_REGION}"},{"key":"blog.relatedPosts","value":"More posts like this"},{"key":"blog.tags.title","value":"Categories"},{"key":"showing","value":"Showing"},{"key":"total","value":"Total"},{"key":"showMore","value":"Show More"},{"key":"showLess","value":"Show Less"},{"key":"blog.search.placeholder","value":"Search article by keywords"},{"key":"blog.search.result","value":"results for"},{"key":"form.select.placeholder","value":"Please select"},{"key":"learnMore","value":"LEARN MORE"},{"key":"blog.search.breadcrumbHead","value":"Pickupp Blog"},{"key":"publicSelfPickupStorePage.mainTitle","value":"Self Pick-up Store"}]}},"translations":{"error.404":"The page is not found
","error.maintenance":"Sorry for the inconvenience.
","seo.title.404Page":"404: Not found","seo.title.tracking":"Tracking","seo.title.blog":"Blog","seo.title.preview":"Preview","form.invalid_value":"Some input value is invalid","form.something_went_wrong":"Something went wrong","readMore":"READ MORE","blogTitle":"Pickupp Blog","loadMore":"LOAD MORE","validation.required":"Required","validation.numericRequired":"Numeric required","validation.emailRequired":"Email required","validation.phoneRequired":"Invalid phone number","validation.decimalRequired":"Decimal only","seo.description.404Page":"404 Not found","Track your parcels with Pickupp!":"Tracking Page","Get updates about Pickuup's delivery and eCommerce services!":"Blog Page","seo.description.preview":"Preview Page","blog.tag.all":"All","blog.tag.deliveryAgents":"Pickupp Delivery Agents","blog.tag.pickuppTech":"Pickupp Tech","blog.tag.deliveringSuccess":"Pickupp Delivers Success","blog.tag.shopOnPickupp":"Shop On Pickupp","blog.tag.ourServices":"Our Services","blog.tag.tutorial":"Tutorial","blog.tag.learnAboutLogistics":"Learn About Logistics","blog.tag.Partnerships":"Partnerships","region.dialog.title":"Change Regions","region.dialog.content":"It appears you're located in {CURRENT_REGION}. Would you like to be redirected to Pickupp {CURRENT_REGION} instead?","region.dialog.stay.button":"Continue to {VISITED_REGION}","region.dialog.leave.button":"Continue to {CURRENT_REGION}","blog.relatedPosts":"More posts like this","blog.tags.title":"Categories","showing":"Showing","total":"Total","showMore":"Show More","showLess":"Show Less","blog.search.placeholder":"Search article by keywords","blog.search.result":"results for","form.select.placeholder":"Please select","learnMore":"LEARN MORE","blog.search.breadcrumbHead":"Pickupp Blog","publicSelfPickupStorePage.mainTitle":"Self Pick-up Store"}},"postContext":{"posts":[{"title":"E-commerce Fulfillment in Singapore: A 2026 Complete Guide","tags":null,"cover_image":null,"created_time":"2026-04-10T08:00:00.000Z","meta":{"slug":"e-commerce-fulfillment-singapore-2026-guide","og_title":null,"og_description":null,"og_image":{"data":null},"header":null,"call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Every order you ship is a promise to your customer. Fulfillment is how you keep it.
As Singapore's e-commerce market matures, fulfillment has moved from a back-office function to a strategic differentiator. The brands that scale profitably in 2026 will be those that get fulfillment right — not just fast, but cost-efficient, error-free, and scalable.
This guide covers everything you need to know about e-commerce fulfillment in Singapore: what it is, how it works, when to outsource, and what to look for in a fulfillment partner.
E-commerce fulfillment is the end-to-end process of receiving, storing, picking, packing, and shipping customer orders.
It encompasses:
Most e-commerce businesses start fulfillment in-house — packing orders from home, a small office, or a rented storage unit. This works until it doesn't.
Signs You've Outgrown In-House Fulfillment
At this inflection point, outsourced fulfillment — through a 3PL (Third Party Logistics) provider or a platform like Pickupp — becomes not just attractive, but economically rational.
Singapore's fulfillment ecosystem has evolved rapidly. Key developments:
1. Location and Delivery Coverage
Your fulfillment center should be positioned to support fast delivery across Singapore. Proximity and ease of access to major expressways (AYE, PIE, TPE) reduces delivery time and cost.
2. WMS Technology
A modern warehouse management system provides real-time inventory tracking, order status visibility, and integrations with Shopify, Lazada, Shopee, and other sales channels. Ask to see the dashboard before committing.
3. Integration Capabilities
Your fulfillment partner should accept orders automatically from your e-commerce platform — no manual CSV uploads or emailed order sheets. Pickupp's API connects directly to major e-commerce platforms.
4. Scalability
Peak periods — 11.11, Christmas, Chinese New Year — can multiply order volumes 3–5×. Your fulfillment partner must be able to absorb these spikes without degrading accuracy or speed.
5. Pricing Transparency
Watch for: receiving fees, per-SKU storage fees, pick & pack fees, packing material costs, and return handling fees. A clear rate card with no hidden charges is non-negotiable.
6. Returns Management
Returns processing is often overlooked at the vendor selection stage and regretted later. Clarify: inspection procedures, restocking timelines, disposal options for damaged goods, and reporting.
Q: How much does e-commerce fulfillment cost in Singapore?
A: Typical fulfillment costs in Singapore range from S$2–S$8 per order (excluding shipping), depending on SKU count, order size, and services included. Pickupp offers custom pricing based on your volume and product profile.
Q: Can Pickupp handle multi-channel fulfillment (Shopify, Lazada, Shopee simultaneously)?
A: Yes. Pickupp's platform integrates with multiple sales channels and fulfills orders from all of them through a single inventory pool. You see all orders and inventory in one dashboard.
Q: Do I need a minimum inventory quantity to use Pickupp's fulfillment service?
A: No. Pickupp offers flexible fulfillment without minimum inventory commitments, making it suitable for growing brands and seasonal businesses.
Q: How does returns management work with Pickupp?
A: Returned parcels are received at Pickupp's facility, inspected, and categorised as good stock (restocked) or damaged (held for disposal or brand instruction). Reports are available via the dashboard.
Reduce your last mile delivery costs with Pickupp's optimised routing, real-time tracking, and no-minimum-volume pricing. Visit sg.pickupp.io to get started or drop us an email at sg@pickupp.io to get a custom quote — no minimum volume required, free API integration, and real-time tracking included. Or, simply drop us a Whatsapp if you have any questions!
Additional References:
EDB Singapore
JTC Corporation
Shopify: Ecommerce Fulfillment Guide
Pickupp Singapore
Your product is premium. Your packaging is beautiful. Your brand promise is built on quality. Then a standard courier driver tosses the parcel at a HDB door and the unboxing experience is ruined — before the customer even opens the box.
White glove delivery service was designed for exactly this problem. It's the delivery experience that matches the quality of the product inside.
White glove delivery goes beyond standard door-to-door courier service. It typically includes:
Luxury Furniture & Home Décor Brands
High-end furniture retailers — from independent boutiques to international brands with Singapore showrooms — rely on white glove delivery to ensure their pieces arrive without damage and are placed exactly where the customer wants them.
Consumer Electronics
Large-screen televisions, premium audio systems, and smart home devices require careful handling during transit and sometimes calibration or setup at the customer's premises.
Art & Collectibles
Galleries, auction houses, and collectors need handled delivery for artworks, sculptures, and high-value collectibles. White glove couriers are trained in proper handling and can provide condition reports.
Luxury Fashion & Jewellery
Some luxury fashion and jewellery brands use white glove service for VIP client deliveries — creating a concierge-like delivery experience that reinforces brand positioning.
Medical Equipment
Diagnostic equipment, imaging devices, and patient monitoring systems require specialist handling, often with technical setup at the destination. White glove delivery with installation services meets this need.
Premium brands often hesitate at the higher cost of white glove delivery. But the ROI calculation looks very different when you factor in:
| Feature | Standard Courier | White Glove Service |
| Delivery to | Door / letterbox | Room of choice |
| Handling | Standard | Expert, often 2-person |
| Unpacking | No | Yes (optional) |
| Installation | No | Available |
| Packaging Removal | No | Yes |
| Appointment Window | AM/PM slot | 1–2 hour precise window |
| Condition Documentation | Basic ePOD | Photo/video condition report |
Some basic steps when setting up your white glove delivery services:
Q: Is white glove delivery worth the extra cost for e-commerce brands?
A: For products valued above S$500 or those with fragile/luxury characteristics, yes. The reduction in returns and improvement in customer satisfaction typically outweigh the additional delivery cost.
Q: Can white glove delivery be booked on demand in Singapore?
A: Yes. Pickupp offers scheduled white glove delivery services in Singapore. Contact us to discuss your specific requirements and we'll tailor a service around your product and customer base.
Q: Do white glove delivery teams require special access permissions for condominiums/private housing or offices?
A: White glove delivery teams are experienced in coordinating access with building management and security. Pre-delivery confirmation calls and guard passes are standard practice.
Reduce your last mile delivery costs with Pickupp's optimised routing, real-time tracking, and no-minimum-volume pricing. Visit sg.pickupp.io to get started or drop us an email at sg@pickupp.io to get a custom quote — no minimum volume required, free API integration, and real-time tracking included. Or, simply drop us a Whatsapp if you have any questions!
Additional References:
Enterprise Singapore
Singapore Business Review
Pickupp Singapore – Courier Services
Choosing a courier service in Singapore sounds simple until you've dealt with a missed delivery on a peak day, an angry customer chasing an untracked parcel, or a surprise invoice with surcharges you didn't budget for.
Singapore's courier market is crowded: from international giants like DHL and FedEx to local players and platform-based providers like Pickupp. Each has different strengths, pricing models, and ideal use cases.
This guide cuts through the noise and gives you a practical framework for choosing the right courier service for your Singapore business.
Same Day / On-Demand Courier:
Best for urgent deliveries, e-commerce flash orders, and time-sensitive documents. Providers like Pickupp dispatch drivers in real time using GPS-matching technology. No scheduled runs — just instant pickup.
Next Day Courier:
Orders placed by a cut-off time (typically 6–8 pm) are delivered the following business day. Good for standard e-commerce fulfilment where same-day speed isn't required.
Standard (1–3 Day) Delivery:
The most cost-effective option for non-urgent goods. Pickupp's standard delivery service offers 1–3 business day delivery across Singapore, with full tracking and ePOD included.
International Courier:
For cross-border shipping to Malaysia, Indonesia, or globally. International courier services handle customs clearance, duties, and compliance — critical for brands shipping regionally.
Specialised Courier (Cold Chain, Bulky, High-Value):
Some shipments require temperature control, white-glove handling, or enhanced security. Specialist providers or services within platforms like Pickupp cater to these needs. Ideal for senders looking to deliver products such as mobile electronics, jewellery and gold coins/bullions.
1. Coverage and Zone Reach
Confirm that the courier covers all your key pickup and delivery zones — including industrial estates, HDB residential areas, commercial districts, and if relevant, Jurong Island or Sentosa.
2. Delivery Speed Options
A good courier partner offers flexible speed tiers: on-demand for urgent jobs, next-day for standard e-commerce, and bulk/standard rates for planned shipments. Avoid being locked into a single speed tier.
3. Real-Time Tracking
In 2026, live tracking is not optional. Your customers expect to see where their parcel is. Evaluate whether tracking is provided by the courier's own system or via a third-party integration.
4. Proof of Delivery
Photo proof of delivery (ePOD) or digital signature capture protects both your business and your customer. It's essential for high-value goods, legal documents, and regulated industries.
5. API and Platform Integration
If you run an e-commerce operation, your courier must integrate with your platform — Shopify, WooCommerce, Magento, or a custom order management system. Ask for API documentation before committing.
6. Pricing Transparency
Hidden fees are the #1 courier complaint from Singapore SMEs. Watch out for: fuel surcharges, residential delivery fees, weekend/PH surcharges, redelivery fees, and dimensional weight calculations. Always ask for a full rate card.
7. Customer Service and SLA Commitments
When something goes wrong — and it will — how quickly does the provider respond? Look for: dedicated account managers for business accounts, clear escalation paths, and published SLA commitments (e.g., on-time delivery rate guarantees).
| Criteria | International Giants | Platform Providers (Pickupp) |
| Same Day Speed | Limited / premium | Core service |
| Real-Time Tracking | Yes (own app) | Yes (platform + API) |
| API Integration | Available (complex) | Modern REST API |
| Min. Volume Required | Often yes | No minimum |
| Pricing Model | Zonal flat rates | Dynamic / volume tiers |
| Local Account Support | Call centre | Dedicated manager |
| Photo POD | Extra charge | Included as standard |
Traditional courier companies built their networks for predictability: regular B2B runs, scheduled pickups, and standardised parcels. But modern Singapore businesses need flexibility. They need a courier that can handle 10 orders today and 200 orders next week without renegotiating a contract.
Platform-based providers like Pickupp offer:
Pickupp currently serves over 20,000 businesses in Singapore across e-commerce, retail, F&B, healthcare, and corporate sectors.
Q: What is the cheapest courier service in Singapore?
A: Standard delivery services from platform-based couriers like Pickupp offer the most competitive pricing for high-volume shippers. For occasional sends, on-demand pricing from S$11 per parcel is available without contracts.
Q: Can I use multiple courier services for my e-commerce business?
A: Yes — many businesses use a combination: same-day for urgent orders, standard for bulk fulfilment, and specialist for fragile or high-value items. Pickupp's API supports multi-speed booking from one platform.
Q: What is the best courier for Shopify in Singapore?
A: Pickupp integrates directly with Shopify, Lazada, Shopee, and WooCommerce. Orders can be pushed automatically for fulfilment without manual entry.
Q: How does courier tracking work in Singapore?
A: Modern couriers like Pickupp provide GPS-based tracking links shared with the sender and recipient via SMS/email. You can monitor the driver's live location from pickup to delivery.
Q: My business deals in high-value items like mobile phones, jewellery and gold bullions. How should I decide my choice of courier?
A: Pick reputable couriers who have proven track records in these sectors, like Pickupp. Pickupp specialises in handling such high-value or sensitive items. You can monitor the driver's live location from pickup to delivery with the platform's live tracking systems.
🚀 Ready to Get Started?
Reduce your last mile delivery costs with Pickupp's optimised routing, real-time tracking, and no-minimum-volume pricing. Visit sg.pickupp.io to get started or drop us an email at sg@pickupp.io to get a custom quote — no minimum volume required, free API integration, and real-time tracking included. Or, simply drop us a Whatsapp if you have any questions!
Additional References:
Enterprise Singapore
Singapore Business Review
Pickupp Singapore – Courier Services
Last mile delivery is the final leg of a product's journey from a distribution hub to the customer's doorstep. It sounds simple — and it is, in concept. In practice, it's the most expensive, most complex, and most failure-prone part of the entire supply chain.
In Singapore, where traffic congestion, high-rise residential buildings and demanding consumers converge, last mile delivery accounts for up to 53% of total shipping costs for many businesses. Yet most businesses have not optimised it.
This guide breaks down what last mile delivery actually means, why it costs so much in Singapore, and how smart businesses are fixing it in 2026.
The 'last mile' in logistics refers to the movement of goods from a transportation hub (warehouse, fulfilment centre, or sorting facility) to the final destination — usually a home or business address.
Despite the name, the last mile rarely involves just one mile. In Singapore, it typically encompasses:
Several factors drive up last-mile costs in Singapore specifically:
1. High Driver Costs
Singapore's tight labour market means delivery driver costs are among the highest in Southeast Asia. Unlike warehouse handling or sea freight, the last mile is labour-intensive and difficult to automate at scale.
2. Traffic Congestion and Parking
Urban density, ERP/carpark charges, and limited loading bay access in commercial and residential zones increase time-per-delivery — directly increasing cost.
3. Failed Delivery Attempts
Industry data suggests that 20–30% of first-attempt deliveries fail in dense urban markets. Each re-delivery adds cost, reduces driver efficiency, and frustrates customers.
4. Customer Expectation Creep
As major marketplaces set the standard for fast and free deliveries, consumers now expect speed without paying a premium. The cost pressure falls on merchants.
To illustrate — if your business ships 500 parcels a month and 25% require a re-delivery attempt:
1. Use Real-Time Routing Technology
Modern delivery platforms like Pickupp use dynamic routing algorithms that factor in live traffic, driver proximity, and delivery time windows — reducing time-per-delivery and failed attempts.
2. Offer Precise Delivery Windows
Giving customers a 2-hour or 4-hour delivery window (rather than 'morning' or 'afternoon') dramatically improves first-attempt success rates. Pickupp's tracking system sends automated SMS and WhatsApp alerts to recipients.
3. Leverage Photo Proof of Delivery
Online photo proof of delivery (ePOD) reduces customer disputes, provides documentation for high-value shipments, and speeds up the reconciliation process. All Pickupp deliveries include ePOD as standard.
4. Integrate with Your E-Commerce Stack
Manual booking is the enemy of last-mile efficiency. Integrating your Shopify, WooCommerce, or ERP system with Pickupp's API eliminates double-handling, reduces booking errors, and automates tracking updates.
5. Consolidate Shipments Where Possible
Batching orders from the same zone reduces per-parcel cost. Pickupp's platform supports multi-drop routes — one driver, multiple deliveries in the same area. This is batched dynamically with Pickupp's proprietary software.
Q: What is the average last mile delivery cost in Singapore?
A: Last mile delivery in Singapore typically costs between S$3 and S$20 per parcel depending on size, weight, zone, and urgency. Volume contracts with providers like Pickupp can significantly reduce per-unit costs.
Q: How can I reduce failed delivery attempts?
A: The most effective strategies are: real-time recipient notifications, smaller delivery windows, recipient-controlled scheduling, and photo proof of delivery to resolve disputes quickly.
Q: What is last mile delivery vs first mile collection?
A: First mile is the movement of goods from a manufacturer or seller to the warehouse or hub. Last mile is the final step from the hub to the customer. Last mile is typically the most costly and complex segment.
Q: Does Pickupp handle B2B last mile delivery?
A: Yes! Pickupp serves both B2C and B2B clients in Singapore. B2B last mile includes corporate document delivery, retail store replenishment, and medical supply logistics.
🚀 Ready to Get Started?
Reduce your last mile delivery costs with Pickupp's optimised routing, real-time tracking, and no-minimum-volume pricing. Visit sg.pickupp.io to get started or drop us an email at sg@pickupp.io to get a custom quote — no minimum volume required, free API integration, and real-time tracking included. Or, simply drop us a Whatsapp if you have any questions!
Additional References:
Supply Chain Digital
Tech In Asia
Pickupp Singapore – Express & Standard Delivery
In a city that never sleeps, customer expectations have fundamentally changed. Same day delivery in Singapore is no longer a premium luxury — it's fast becoming the baseline expectation for urban shoppers, e-commerce brands, and B2B operations alike.
Whether you're a Shopify merchant shipping lifestyle products or an enterprise with daily fulfilment runs, understanding how same day delivery works — and how to use it strategically — could be your single biggest competitive advantage in 2026.
Same day delivery refers to a logistics service where a parcel is collected and delivered to the recipient on the same calendar day the order is placed. In Singapore, this typically means orders placed before a cut-off time (often 12 pm–2 pm) are delivered by evening.
It differs from next-day or standard delivery in one crucial way: speed is the product. Customers pay a premium not for the item itself, but for the instant gratification of receiving it within hours.
Singapore's e-commerce market crossed S$9.2 billion in 2024 and continues to grow. But growth brings competition. Here's why same day delivery is now a strategic imperative:
Pickupp's on-demand express network in Singapore operates on a dynamic fleet model. Here's what happens when you book:
The entire process from booking to delivery completion is visible in Pickupp's dashboard — giving operations managers full visibility without phone calls or chasing.
Pricing for same day delivery in Singapore typically varies based on:
For SMEs and startups, Pickupp offers flexible pay-as-you-go pricing with no minimum volume requirements. Enterprise clients benefit from volume pricing and dedicated account management.
E-Commerce & Retail
Fashion, electronics, beauty, and home goods brands use same-day delivery to compete with Lazada and Shopee, which have trained consumers to expect rapid fulfilment.
Food & Beverage
F&B brands shipping perishables, meal kits, or catering orders require same-day to maintain quality. Pickupp's temperature-sensitive delivery options support this sector.
Healthcare & Pharmaceuticals
Medical devices, test kits, prescriptions, and samples often need same-day courier service with proof-of-delivery documentation for compliance purposes.
Corporate & Professional Services
Legal documents, contracts, and sensitive business materials requiring secure, traceable same-day delivery are a growing use case for enterprises.
Not all same-day delivery services are equal. Here's what to evaluate:
Q: What is the cut-off time for same day delivery in Singapore?
A: Pickupp accepts orders until 6 pm for guaranteed same-day delivery. On-demand bookings can often be placed later, but delivery is subject to driver availability.
Q: Is same day delivery available on weekends and public holidays in Singapore?
A: Yes. Pickupp operates 7 days a week, including weekends and most public holidays. Weekend and PH rates may apply.
Q: How much does same day delivery cost in Singapore?
A: Pricing starts from S$11 for a standard parcel within a single zone, and varies based on size, weight, and distance. Contact Pickupp for volume-based contract pricing.
Q: Can I track my same day delivery in real time?
A: Yes. Pickupp provides real-time GPS tracking for all deliveries. Both the sender and recipient receive live tracking links.
Q: Does Pickupp offer same day delivery for bulky items?
A: Yes. Pickupp's fleet includes van and lorry options for larger items. Bulky item surcharges may apply based on dimensions and weight.
🚀 Ready to Get Started?
Ready to offer same day delivery to your customers? Drop us an email at sg@pickupp.io to get a custom quote — no minimum volume required, free API integration, and real-time tracking included. Or, simply drop us a Whatsapp if you have any questions!
Additional References:
Singapore e-commerce market statistics – Statista
Enterprise Singapore: E-Commerce Landscape
RIDERS WANTED – FUTURE PROJECTS (CLUSTER JOBS)
Looking to earn more with efficient clustered deliveries?
We’re opening registration for upcoming projects with Pickupp Singapore 🇸🇬
💰 From $4.50 per drop-off
📦 1 pickup → multiple drop-offs
🗺️ Clustered routes = better fuel efficiency
⏱️ Complete more jobs in less time
📆 Priority given to committed riders
If you’re:
✅ Reliable
✅ Able to commit when assigned
✅ Comfortable with cluster deliveries
We want you onboard.
🔗 Register here:
👉 https://forms.gle/DppEQqMZcHSy2p7FA
Limited slots for priority allocation.
📲 Know other riders? Share this with them and let’s grow together.
Update: Deliveroo riders who are affected by the closure of the platform in Singapore, please indicate “(Deliveroo)” after your name in the form. Pickupp will place you on priority for new projects.
","typeName":"ComponentFragmentParagraph"}]},{"title":"Enhancements on Pickupp Platform Standard Deliveries","tags":null,"cover_image":null,"created_time":"2025-10-17T08:00:00.000Z","meta":{"slug":"enhancements-standard-deliveries","og_title":null,"og_description":null,"og_image":{"data":null},"header":null,"call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Exciting new changes are coming to the platform for your standard delivery orders!
It is Pickupp’s commitment to not only provide our users with the best choices, but also the widest range of decision-making flexibility.
Starting 20 October 2025, there will now be up to 3 vendor selections available when you input your orders for standard deliveries. (For current clients with ongoing arrangements, please contact your account manager should you be interested in exploring new vendor options).
Park N Parcel – recommended for users who are sending items which may be more delicate, or if your parcels are packed in non-conventional ways (e.g. sealed paper bags instead of sealed polymailers or carton boxes). Great option to switch to for platform peak sales periods, e.g. during 11.11 sales periods. Minimum 5 parcels per collection – after orders have been uploaded, please await confirmation for timing of parcel collection.
J&T Express – reliable and economical option, items must be packed in sealed polymailers or carton boxes. Minimum 5 parcels per collection; parcel collection timing is between 3-6pm daily.
Shopee Express – reliable and most economical option available currently, items must be packed in sealed polymailers or carton boxes. Minimum 5 parcels per collection; parcel collection timing is between 3-6pm daily.
As part of our Effex solutions, Pickupp has now fully rolled-out our Customer-Service-As-A-Service solution.
Messy enquiries from customers regarding status of their parcels?
Endless customer enquires on parcel statuses which does not add value to your business?
Ballooning CS headcounts to answer queries which do not contribute to the sales cycle?
Hand these problems to us!
We have a team of agents readily available to be deployed to handle any of your CS enquiries relating to your deliveries so you can focus your team on handling enquiries that matter. Full customisation available - you have full control to decide how you would like us to reply to your customers.
Contact us today, or simply drop us a Whatsapp if you would like to find out more!
","typeName":"ComponentFragmentParagraph"}]},{"title":"Effex: Industry Comparison","tags":null,"cover_image":{"alt":null,"label":null,"description":"","src":{"data":{"id":"3046","attributes":{"name":"channels.png","caption":"channels.png","width":512,"height":512,"url":"https://assets.pickupp.io/strapi/channels_18d0e021cd.png"}}},"link":null},"created_time":"2025-09-12T08:00:00.000Z","meta":{"slug":"effex-comparison","og_title":null,"og_description":null,"og_image":{"data":null},"header":null,"call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"In today's rapidly evolving digital landscape, businesses are increasingly turning to AI optimisation platforms to enhance their customer engagement and operational efficiency. Among the myriad of options available, Effex distinguishes itself as a powerful contender, even when compared to more established players in the industry. This post will explore how Effex solutions, built on top of open-sourced engagement platform, Chatwoot, not only meets but exceeds the capabilities of other options - such as SleekFlow, WATI, and Zendesk - by offering unparalleled customisation, data control, and economic advantages. Join us as we delve into a comprehensive comparison that highlights Effex's unique strengths and positions it as the ideal choice for businesses seeking a cutting-edge AI solution.
| Aspect | Effex + Chatwoot | SleekFlow |
|---|---|---|
| AI Customisation | ⭐⭐⭐⭐⭐ Fully custom multi-agent systems | ⭐⭐⭐⭐ Good but template-based |
| Data Control | ⭐⭐⭐⭐⭐ Complete ownership (self-hosted) | ⭐⭐⭐ Cloud-based, limited control |
| Workflow Integration | ⭐⭐⭐⭐⭐ Built specifically for client needs | ⭐⭐⭐ Generic workflow builder |
| Cost Transparency | ⭐⭐⭐⭐⭐ No vendor lock-in or surprise fees | ⭐⭐⭐ Hidden conversation costs |
| Scalability | ⭐⭐⭐⭐⭐ Unlimited (own infrastructure) | ⭐⭐⭐⭐ Good but with usage limits |
| Aspect | Effex + Chatwoot | WATI |
|---|---|---|
| Channel Coverage | ⭐⭐⭐⭐⭐ True omnichannel | ⭐⭐⭐ Mainly WhatsApp |
| AI Sophistication | ⭐⭐⭐⭐⭐ Advanced multi-agent AI | ⭐⭐⭐ Basic chatbots |
| Pricing Predictability | ⭐⭐⭐⭐⭐ Fixed custom pricing | ⭐⭐⭐ Complex conversation-based |
| Enterprise Features | ⭐⭐⭐⭐⭐ Fully customisable | ⭐⭐⭐ Limited enterprise features |
| Aspect | Effex + Chatwoot | Gorgias |
|---|---|---|
| Industry Flexibility | ⭐⭐⭐⭐⭐ Any industry/workflow | ⭐⭐⭐ Ecommerce-only |
| AI Capabilities | ⭐⭐⭐⭐⭐ Custom multi-agent systems | ⭐⭐⭐⭐ Good but generic |
| Platform Independence | ⭐⭐⭐⭐⭐ Works with any system | ⭐⭐⭐ Mainly Shopify |
| Long-term Costs | ⭐⭐⭐⭐⭐ Predictable, owned infrastructure | ⭐⭐⭐ Ticket-based, escalating costs |
| Aspect | Effex + Chatwoot | Zendesk |
|---|---|---|
| Customisation Depth | ⭐⭐⭐⭐⭐ Unlimited custom development | ⭐⭐⭐ Configuration-based |
| AI Innovation | ⭐⭐⭐⭐⭐ Cutting-edge custom AI | ⭐⭐⭐ Generic AI features |
| Total Cost of Ownership | ⭐⭐⭐⭐⭐ Much lower long-term | ⭐⭐⭐ High with expensive add-ons |
| Implementation Speed | ⭐⭐⭐ Custom builds take time | ⭐⭐⭐⭐ Faster standard setup |
| Aspect | Effex + Chatwoot | Intercom |
|---|---|---|
| AI Cost Structure | ⭐⭐⭐⭐⭐ Included in custom solution | ⭐⭐ Per-interaction charges |
| Workflow Specificity | ⭐⭐⭐⭐⭐ Built for exact client needs | ⭐⭐⭐ Generic conversation flows |
| Data Ownership | ⭐⭐⭐⭐⭐ Complete control | ⭐⭐⭐ Platform-dependent |
| Scalability Economics | ⭐⭐⭐⭐⭐ Fixed costs as you scale | ⭐⭐⭐ Conversation-based pricing spiral |
| Aspect | Effex + Chatwoot | Crescendo Labs |
|---|---|---|
| Geographic Flexibility | ⭐⭐⭐⭐⭐ Global deployment | ⭐⭐⭐ Mainly Asian markets |
| Platform Dependencies | ⭐⭐⭐⭐⭐ Platform-agnostic | ⭐⭐⭐ Heavy LINE dependency |
| AI Sophistication | ⭐⭐⭐⭐⭐ Advanced multi-agent | ⭐⭐⭐⭐ Good but template-based |
| Customisation Level | ⭐⭐⭐⭐⭐ Complete custom builds | ⭐⭐⭐ Configuration-based |
| Aspect | Effex + Chatwoot | Omnichat |
|---|---|---|
| AI Innovation | ⭐⭐⭐⭐⭐ Custom multi-agent systems | ⭐⭐⭐ Standard chatbots |
| Data Control | ⭐⭐⭐⭐⭐ Self-hosted, complete ownership | ⭐⭐⭐ Cloud-based platform |
| Workflow Integration | ⭐⭐⭐⭐⭐ Built specifically for each client | ⭐⭐⭐ Generic automation |
| Pricing Transparency | ⭐⭐⭐⭐⭐ Custom fixed pricing | ⭐⭐ Contact-based with hidden costs |
| Enterprise Features | ⭐⭐⭐⭐⭐ Unlimited customisation | ⭐⭐⭐⭐ Good but standardised |
1. Technology Stack Superiority
2. Economic Advantages
| Cost Component | Effex Model | SaaS Competitors |
|---|---|---|
| Setup | High initial (custom dev) | Low initial |
| Monthly Recurring | Predictable hosting + support | Escalating per-user/conversation |
| AI Usage | Unlimited (owned infrastructure) | Per-interaction charges |
| Customisation | Included in development | Expensive add-ons |
| 3-Year TCO | Much lower | Significantly higher |
Effex compares as a great option to others in the market, not only providing superior customisation and control but also delivering better long-term economic value. For businesses looking for a comprehensive AI optimisation solution, Effex should be the clear choice.
For more insights on how customised AI solutions can benefit your business, Contact us today!
Alternatively, you can:
1. Visit our Effex page to find out more
2. Schedule a free consultation to assess your readiness
3. Join the 10,000+ businesses already benefiting from AI-powered logistics
Or, simply drop us a Whatsapp if you have any questions!
","typeName":"ComponentFragmentParagraph"}]},{"title":"How to Save 250 Man-Hours Monthly with Effex AI Solutions","tags":null,"cover_image":{"alt":null,"label":null,"description":"","src":{"data":{"id":"2516","attributes":{"name":"_a88a3386b7.png","caption":"_a88a3386b7.png","width":700,"height":401,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/a88a3386b7_3e116b6b07.png"}}},"link":null},"created_time":"2025-08-29T12:00:00.000Z","meta":{"slug":"reduce-man-hours-effex-AI-solutions","og_title":null,"og_description":null,"og_image":{"data":null},"header":null,"call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"In today's fast-paced digital landscape, businesses are increasingly turning to AI solutions to streamline operations and enhance customer engagement. At Effex, our expert consultants will take your through an audit of your internal processes before proposing customised solutions which are catered specially to your comapny.
This case study details how the team at Effex successfully implemented a series of AI-driven phases for Company RBP to optimise their customer service and sales processes.
Project Objectives:
Company RBP aimed to consolidate all customer interactions through WhatsApp and online enquiries into a single platform using Chatwoot, an omnichannel customer support tool.
Results:
The implementation saved approximately 150 man-hours per month. By centralising enquiries, the company improved response times and ensured that no customer queries fell through the cracks.
Project Objectives:
The focus shifted to designing and deploying automation tools within Chatwoot, streamlining operations and enhancing sales processes.
Results:
This phase resulted in an additional saving of 100 man-hours monthly by eliminating manual tasks such as broadcasting messages and generating reports. Automation allowed the team to focus on more strategic initiatives.
Project Objectives:
To further enhance customer interaction, Company RBP developed a comprehensive genAI chatbot capable of handling inbound sales enquiries 24/7.
Results:
In the first month post-implementation, the chatbot managed 90% of all enquiries autonomously and successfully converted multiple leads into clients. This automated solution significantly improved customer satisfaction and engagement.
Project Objectives:
Building on the initial success, the company sought to enhance the capabilities of the existing genAI chatbot to address more complex scenarios and increase lead conversion rates.
Results:
The enhancements led to a targeted 50% increase in conversion rates, showcasing the chatbot's ability to engage customers more effectively and drive sales.
Project Objectives:
The final phase aimed to equip the chatbot with real-time information, enabling it to handle even more advanced enquiries.
Results:
With these enhancements, the bot is now expected to manage up to 98% of all enquiries, further reducing the workload on human agents and improving overall efficiency.
The journey of Company RBP exemplifies the transformative power of AI solutions in customer service and sales. By systematically implementing each phase, the company not only saved significant man-hours but also enhanced customer experience and improved conversion rates.
As businesses continue to seek innovative ways to optimise their processes, the success of Company RBP serves as a compelling case for the integration of AI technologies in driving operational efficiency and customer satisfaction.
For more insights on how customised AI solutions can benefit your business, Contact us today!
Alternatively, you can:
1. Visit our Effex page to find out more
2. Schedule a free consultation to assess your readiness
3. Join the 10,000+ businesses already benefiting from AI-powered logistics
Or, simply drop us a Whatsapp if you have any questions!
","typeName":"ComponentFragmentParagraph"}]},{"title":"How to Implement AI Agents in Your Supply Chain Operations","tags":null,"cover_image":{"alt":null,"label":null,"description":"","src":{"data":{"id":"3054","attributes":{"name":"friends.png","caption":"friends.png","width":512,"height":512,"url":"https://assets.pickupp.io/strapi/friends_d96ff73867.png"}}},"link":null},"created_time":"2025-08-15T12:00:00.000Z","meta":{"slug":"how-to-implement-AI-agents-effex","og_title":null,"og_description":null,"og_image":{"data":null},"header":null,"call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Implementing AI agents in supply chain operations can seem daunting, but with the right approach, most companies see operational improvements within 30 days. This quick guide provides a practical roadmap on the general steps required and estimated timelines, based on previous successful implementations.
For successful implementation, there are a few requirements that you have to meet internally within your organisation.
- Data Infrastructure: Minimum data quality standards
- System Integration: API capabilities and data formats
- Performance Metrics: Baseline KPI measurement systems
- Change Management: Team readiness and training programs
Step 1: Agent Architecture Design (Week 1)
1.1 Map Current Processes
- Interview key stakeholders (operations, customer service, IT)
- Document current decision-making workflows
- Identify manual handoffs and bottlenecks
- Map data flows between systems
- Identify automation opportunities
Effex advantage: Our process mapping templates can accelerate this phase by 50%.
1.2 Define Agent Responsibilities
For example,
Agent Type 1: Operations Coordinator
Agent Type 2: Customer Communication Manager
The list of agent types is not exhaustive. We will guide you through the process and customise this according your specific needs and workflows.
Step 2: Data Integration Setup (Week 2)
We will work with your IT team for the following steps.
- API Configuration
- Data Validation and Cleansing
Step 3: AI Agent Training and Configuration (Weeks 3-4)
3.1 Machine Learning Model Setup
Training Data Requirements:
- Historical order data (minimum 6 months) and customer interaction logs.
- Customer interaction logs
- Delivery performance records
- Exception handling cases
Effex Advantage: our pre-trained models based can reduce training time by 80%.
3.2 Decision Rule Configuration
This step involves setting rules and parameters on which your AI agents makes their decisions. Weightage is assigned to different factors during the considering process.
Step 4: Testing and Validation (Week 5)
Sandbox testing and A/B tests will be carried out.
Step 5: Production Deployment (Week 6)
5.1 Phased Rollout Strategy
A phased rollout strategy is usually deployed, for example:
- Phase 1: 10% of orders
- Phase 2: 25% of orders
- Phase 3: 50% of orders
- Phase 4: Full deployment
5.2 Monitoring and Optimization
Real-time monitoring setup and further optimisation where necessary.
- Only platform built natively for multi-agent logistics
- Proven success with 10,000+ businesses across Asia
- 60% faster implementation than competitors
- Guaranteed ROI within 90 days
Contact us today to take the first step towards implementing AI Agents in your supply chain operations!
Implementing AI agents in supply chain operations requires careful planning and execution, but the results justify the investment.
The team at Effex has the expertise and experience to guide you through a smooth and successful implementation process.
Companies following this framework typically see:
- 90% reduction in manual coordination tasks
- 67% improvement in response times
- 45% increase in customer satisfaction
- ROI within 90 days
What you can do:
1. Visit our Effex page to find out more
2. Schedule a free consultation to assess your readiness
3. Join the 10,000+ businesses already benefiting from AI-powered logistics
Alternatively, simply drop us a Whatsapp if you have any questions!
","typeName":"ComponentFragmentParagraph"}]},{"title":"Mooncakes Delivery","tags":null,"cover_image":{"alt":null,"label":null,"description":"","src":{"data":{"id":"3105","attributes":{"name":"Mooncakes2.png","caption":"Mooncakes2.png","width":720,"height":471,"url":"https://assets.pickupp.io/strapi/Mooncakes2_b37773c3f7.png"}}},"link":null},"created_time":"2025-08-06T12:00:00.000Z","meta":{"slug":"mooncake-delivery","og_title":null,"og_description":null,"og_image":{"data":null},"header":null,"call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Whether you are a business looking for a reliable delivery partner for this mooncake season, or you have corporate gifts for clients and are looking for one-off bulk deliveries, look no further!
Our delivery agents are specially trained on how to handle fragile deliveries. Over the years, we have worked with companies, bakeries and major hotel chains to handle thousands of mooncake deliveries each year.
We have the expertise and proven track record in handling mooncakes (or any festive) deliveries. Engage us and have a peace of mind that your deliveries will be handled with the utmost care.
Prices start from $12 flat.
Schedule a call or Whatsapp us to find out more!
","typeName":"ComponentFragmentParagraph"}]},{"title":"The Complete Guide to Multi-Agent Systems in Logistics","tags":null,"cover_image":{"alt":null,"label":null,"description":"","src":{"data":{"id":"3050","attributes":{"name":"audience.png","caption":"audience.png","width":512,"height":512,"url":"https://assets.pickupp.io/strapi/audience_84e6d9588e.png"}}},"link":null},"created_time":"2025-07-25T12:00:00.000Z","meta":{"slug":"guide-multi-agent-systems-effex","og_title":null,"og_description":null,"og_image":{"data":null},"header":null,"call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Traditional logistics management relies on centralised systems that struggle to adapt to real-time changes. But what if your supply chain could think, learn, and coordinate like a team of expert specialists working together seamlessly?
This is exactly what multi-agent systems deliver. By deploying intelligent AI agents that collaborate autonomously, companies like Shipgo have reduced operational costs by 67% while improving delivery accuracy by 89%.
In this comprehensive guide, we'll explore how multi-agent systems are transforming logistics operations across Asia and beyond.
1.1 The Challenge with Traditional Logistics
Traditional logistics systems often face significant challenges that hinder their efficiency and effectiveness. One of the primary issues is supply chain disruptions, which can be triggered by various factors such as natural disasters, geopolitical instability, or sudden shifts in demand. These disruptions lead to delays, increased costs, and difficulty in maintaining consistent service levels. In such a complex and interconnected environment, even small disturbances can ripple across the entire supply chain, impacting everything from raw material procurement to final delivery.
Moreover, manual coordination remains a significant hurdle in traditional logistics. Many organisations still rely on outdated processes, involving extensive paperwork, phone calls, and emails to track shipments, manage inventory, or arrange transportation. This manual approach is time-consuming and prone to errors, leading to inefficiencies and bottlenecks. Additionally, siloed systems within different departments or across partners further complicate coordination. The lack of seamless data sharing and real-time visibility can result in missed opportunities for optimisation, making it difficult for businesses to respond proactively to issues or anticipate future challenges.
1.2 Multi-Agent Systems Defined
A multi-agent system in logistics consists of autonomous AI agents that work together to solve complex supply chain problems. Unlike traditional centralized systems, each agent has specialized functions. For example:
- Route Optimisation Agent - Continuously analyzes traffic, weather, and delivery priorities
- Inventory Management Agent - Predicts demand and manages stock levels
- Customer Service Agent - Handles inquiries and coordinates with operations
- Quality Control Agent - Monitors and ensures delivery standards
1.3 How Multi-Agent Systems Work
Multi-agent AI systems consist of multiple autonomous agents that interact with each other to achieve set objectives. Each agent in the system is designed to make decisions based on its own observations, knowledge, and expertise, but they also communicate and collaborate with other agents in real-time to solve problems that are too complex for a single agent to handle alone. These agents can work independently or coordinate their actions to optimise outcomes, such as in logistics, where agents may represent different parts of the supply chain - like inventory management, transportation, or demand forecasting. The system often uses algorithms like reinforcement learning or game theory to guide interactions, ensuring agents adapt to changing environments and improve over time. This distributed approach allows for scalability, flexibility, and resilience, as the failure of one agent doesn’t disrupt the entire system.
1.4 Effex Multi-Agent Architecture
At Pickupp, our Effex platform pioneered multi-agent logistics automation in Asia. Below is an example of how our agent network operates.
When a high-priority delivery request comes in, the following happens in seconds:
1. Order Processing Agent - validates and categorises the request
2. Route Optimisation Agent - calculates optimal delivery paths
3. Driver Assignment Agent - selects the best-suited delivery partner
4. Customer Communication Agent - sends real-time updates
5. Quality Monitoring Agent - tracks progress and handles exceptions
2.1 Why Effex Leads Multi-Agent Logistics
Unlike traditional logistics software that retrofits AI onto existing systems, Effex was built from the ground up as a multi-agent platform. This native approach provides:
- Seamless agent coordination without integration bottlenecks
- Real-time learning and adaptation capabilities
- Scalable architecture that grows with your business
- Proven track record with 10,000+ businesses across Asia
2.2 Effex Agent Network Components
1. Operations Command Agent
Function: Central coordination and high-level decision making
Capabilities:
- Resource allocation optimisation
- Priority management across multiple operations
- Performance monitoring and reporting
- Exception handling and escalation
2. Customer Experience Agent
Function: Multi-channel customer interaction management
Capabilities:
- WhatsApp, email, SMS, and web chat coordination
- Can be configured to provide real-time quotation, order tracking and updates
- Proactive issue notification
- Sentiment analysis and satisfaction tracking
Example of a quotation agent, who will be able to guide user to the final order link:
Example of a tracking agent with verification (this may be configured according to user needs):
![](\"https://assets.pickupp.io/strapi/image_88e0711bc9.png\")
3. Fleet Optimisation Agent
Function: Dynamic vehicle and driver management
Capabilities:
- Real-time route optimisation
- Driver assignment based on location, capacity, and skills
- Predictive maintenance scheduling
- Performance analytics and optimisation
4. Supply Chain Intelligence Agent
Function: Predictive analytics and demand forecasting
Capabilities:
- Demand prediction using machine learning
- Inventory optimisation recommendations
- Supplier performance monitoring
- Risk assessment and mitigation planning
- Only platform built natively for multi-agent logistics
- Proven success with 10,000+ businesses across Asia
- 60% faster implementation than competitors
- Guaranteed ROI within 90 days
Contact us today to take the first step towards building your customised multi-agent logistics system!
Multi-agent systems represent the future of logistics operations. Companies that implement these technologies now will establish significant competitive advantages over those that wait.
The evidence is clear: businesses using Effex's multi-agent platform achieve an average of 67% reduction in operational costs and 89% improvement in delivery accuracy within six months.
The question isn't whether multi-agent systems will transform logistics - it's whether your company will lead or follow this transformation.
What you can do:
1. Visit our Effex page to find out more
2. Schedule a free consultation to assess your readiness
3. Join the 10,000+ businesses already benefiting from AI-powered logistics
Alternatively, simply drop us a Whatsapp if you have any questions!
","typeName":"ComponentFragmentParagraph"}]},{"title":"WhatsApp Business App vs WhatsApp Business Platform (API): Which is Best for Your Business?","tags":null,"cover_image":{"alt":null,"label":null,"description":"","src":{"data":{"id":"3092","attributes":{"name":"whatsapp.jpeg","caption":"whatsapp.jpeg","width":224,"height":225,"url":"https://assets.pickupp.io/strapi/whatsapp_48ee11baf5.jpeg"}}},"link":null},"created_time":"2025-07-11T08:00:00.000Z","meta":{"slug":"whatsapp-business","og_title":null,"og_description":null,"og_image":{"data":null},"header":null,"call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"WhatsApp has become an indispensable tool for personal communication, and its business solutions are rapidly gaining traction. WhatsApp Business offers two distinct options: the WhatsApp Business App and the WhatsApp Business Platform (API) . While both aim to facilitate communication between businesses and customers, they cater to different needs and scales of operation. This post will explore the key differences between the two, highlighting why the WhatsApp Business Platform (API) is the preferred choice for companies looking to scale their customer engagement and grow their business.
WhatsApp Business App is a free, downloadable application designed for small businesses and entrepreneurs whose primary need is to communicate with customers one-on-one via the mobile app. It provides a range of features to help businesses connect with customers in a more personal and efficient way.
WhatsApp Business Platform (API) is a solution built for medium and large businesses that need to communicate with customers at scale. It offers advanced features, greater flexibility and integration capabilities, enabling businesses to directly integrate WhatsApp with their applications and workflows to connect with their customers on a global scale. Businesses using the WhatsApp Business platform can connect thousands of agents and bots to interact with their customers programmatically. In addition, the APIs can be integrated with numerous backend systems, such as CRM and marketing platforms.
Here’s a breakdown of the key differences:
| Feature | WhatsApp Business App | WhatsApp Business Platform (API) |
|---|---|---|
| Target Audience | Small businesses, entrepreneurs | Medium and large businesses, enterprises |
| Cost | Free | Paid; involves per-message |
| Scalability | Limited; suitable for a small customer base | High; designed for large volumes of messages and customers |
| Automation | Basic automation features (e.g., quick replies) | Advanced automation with chatbots and integrations |
| Integration | No integration capabilities | Integrates with CRM, analytics, and other business systems |
| Users | Limited to a few users (max. 4) | Supports thousands of agents |
| Customization | Limited customization options | Fully customizable |
| Official Business Account | Not Available | Businesses may be designated as official, with a green checkmark |
For businesses aiming for significant growth and enhanced customer engagement, the WhatsApp Business Platform (API) offers several compelling advantages:
While the WhatsApp Business App is free and a great starting point for small businesses, it has several limitations that may hinder growth and prevent businesses from scaling:
What is the difference between WhatsApp and WhatsApp Business Account?
WhatsApp is a personal messaging app designed for communication with friends and family. WhatsApp Business is a separate tool with additional features for businesses to communicate with customers, including business profiles and marketing tools. You need separate phone numbers for each account.
What are the disadvantages of WhatsApp Business App?
Disadvantages of the WhatsApp Business App include:
Why would someone have a WhatsApp Business account?
Businesses use WhatsApp Business accounts to:
While the WhatsApp Business App is a suitable option for small businesses with basic communication needs, the WhatsApp Business Platform (API) is the preferred choice for companies looking to scale their customer engagement and grow their business. With its advanced features, ability to handle large volumes of messages and most importantly, integration capabilities, Whatsapp Business Platform (API) provides the flexibility and power needed to create exceptional customer experiences and drive business success.
Pickupp's Effex solutions are customized and tailored to suit your business needs. If you're ready to explore how our multi-agent chatbot automation solution can benefit your organization, speak to us to discuss how we can help transform your business.
Contact us today to take the first step towards building an enhanced customer experience!
","typeName":"ComponentFragmentParagraph"}]},{"title":"CPF Contributions for Platform Workers","tags":null,"cover_image":null,"created_time":"2025-06-24T16:00:00.000Z","meta":{"slug":"cpf-contributions-for-platform-workers","og_title":null,"og_description":null,"og_image":{"data":null},"header":null,"call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Pickupp is categorised as a Platform Operator, and accordingly with regulations, income earned by Platform Workers on applicable jobs will be bound by CPF rules.
(*Contributions must be backdated for all applicable orders from 01 Jan 2025, please refer to FAQs below for more information)
ONLY orders accepted by yourself (i.e. all Pool and Prematch orders swiped from DA App or Dispatch orders) are applicable for CPF contributions.
All orders which are assigned or which there is a pre-existing agreed price are not CPF-applicable.
Any CPF Hold amount for assigned orders will be reconciled monthly, and the excess returned to your DA wallet for subsequent cashout.
You are considered a platform worker if you are signed up as a freelance delivery agent with Pickupp, and only for orders which are accepted by yourself (i.e. all Pool or Prematch orders swiped from DA App or Dispatch orders).
Any CPF Hold amount for assigned orders will be reconciled monthly, and the excess returned to your DA wallet for subsequent cashout.
Yes, CPF contribution rules apply to all delivery agents regardless of status, Rather, the CPF rules differ on the type of orders. CPF rules only apply on orders which are accepted by yourself (i.e. all Pool or Prematch orders swiped from DA App or Dispatch orders).
Any CPF Hold amount for assigned orders will be reconciled monthly, and the excess returned to your DA wallet for subsequent cashout.
Your CPF contributions are calculated based on nett earnings (i.e. gross earnings minus Fixed Expense Deduction Amount, FEDA).
The FEDA varies by mode of transport:
Cars, Vans, Lorries, Trucks: 60%
Motorcycles, Power-assisted Bicycles: 35%
Bicycles, Walkers: 20%
Your mode of transport will be determined by your latest declared mode of transport on Pickupp's platform.
The rate of contribution depends on your opt-in status*, age, and nett monthly earnings.
You may refer to this link for further information on contribution rates.
*Note: opt-in status refers to status officially made via the CPF platform (refer to this link); your declaration on the DA app is irrelevant.
CPF contribution calculations will be done automatically in the DA app on each order payroll (refer to the CPF Hold amount in payroll). Any CPF Hold amount for assigned orders will be reconciled monthly.
Total CPF contributions will be reconciled at the end of each month and:
i) Any excess deductions will be refunded back to your DA wallet by the 14th of the following month for your subsequent cashout
ii) CPF contributions will be submitted to the CPF Board by the 14th of the following month
You may use the CPF Contribution Calculation Tool on the CPF website to check your amounts. A reminder that only Pool, Prematch and Dispatch orders are CPF-applicable.
In accordance with the Platform Workers' Act, CPF rules apply for all applicable orders from 01 January 2025.
As such, backdated CPF contributions must be made on all nett earnings generated from applicable orders (i.e. only Pool, Prematch or Dispatch orders) from 01 January 2025. Your portion of the CPF contributions will be deducted from your Pickupp wallet accordingly.
Should you require a breakdown of backdated CPF monthly contributions, kindly reach out to us via email at sg@pickupp.io, with the email subject “DA CPF Contribution - [Your Name & Mobile Number]”. Please allow us 5 working days to respond to your emails.
*Note: compulsory backdated CPF contributions are mandated by Ministry of Manpower (MOM), and not determined by Pickupp.
Kindly reach out to us via email at sg@pickupp.io, with the email subject “DA CPF Contribution - [Your Name & Mobile Number]” if you have any other queries. Please allow us 5 working days to respond to your emails.
","typeName":"ComponentFragmentParagraph"}]},{"title":"Unlock the Power of AI Workflow Automation for Your Business","tags":null,"cover_image":{"alt":null,"label":null,"description":"","src":{"data":{"id":"3053","attributes":{"name":"statistics.png","caption":"statistics.png","width":512,"height":512,"url":"https://assets.pickupp.io/strapi/statistics_525203751e.png"}}},"link":null},"created_time":"2025-06-19T16:00:00.000Z","meta":{"slug":"unlock-AI-workflow-automation","og_title":null,"og_description":null,"og_image":{"data":null},"header":null,"call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"In the rapidly evolving world of business, efficiency and accuracy are of utmost importance. Organisations are increasingly turning to AI workflow automation to streamline operations and reduce costs. If you're looking to enhance your operational effectiveness, understanding AI workflow automation is a crucial step. This post will explore its benefits, how it works, and why it may be the solution your organisation needs.
A workflow in automation refers to a defined sequence of tasks designed to achieve a specific goal. It outlines who is responsible for each task, how tasks are interconnected, and the order in which they should be completed. In AI workflow automation, these workflows can be dynamically adjusted based on real-time data, enabling organisations to be more responsive and agile.
AI workflow automation involves using artificial intelligence technologies and tools to automate repetitive tasks within business processes. This can include tasks such as data entry, invoice processing, compliance checks, and replying repetitive customer service enquires. By automating these workflows, organisations can significantly improve speed and accuracy while reducing human error. This not only enhances productivity but also frees up employees to focus on more strategic initiatives.
For further insights into how AI can transform logistics and back-office operations, check out this additional resource: [Unlocking the Potential of AI in Transportation and Logistics Back-Office Operations].
AI automates processes by employing machine learning algorithms and natural language processing to mimic human decision-making. For example, AI can analyse vast amounts of data to identify patterns and make predictions. Retrieval-augmented generation (RAG) is a technique that enhances the capabilities of large language models (LLMs) by integrating them with external knowledge sources. Instead of relying solely on their pre-trained knowledge, RAG enables LLMs to retrieve relevant information from specified documents or databases before generating a response. This allows companies to upkeep their own knowledge library, ensuring that any responses generated contain the accurate information that companies want to convey to their customers.
Key benefits of AI automation include:
By handling these repetitive tasks, AI not only increases efficiency but also enhances the quality of decision-making throughout the organisation.
Choosing between AI and traditional automation depends on your business needs. Traditional automation focuses on executing predefined tasks without the ability to learn or adapt. AI, on the other hand, introduces intelligence into these processes, allowing systems to improve over time. For businesses looking to optimise their operations, integrating AI into automation frameworks is often the best approach.
AI workflows are structured processes designed to accomplish specific outcomes, usually created and adjusted by human operators. In contrast, AI agents are autonomous systems capable of operating independently within certain parameters. They make decisions based on real-time data and learn from their interactions, allowing for continuous optimisation without human intervention. While workflows provide a framework for task execution, AI agents offer the flexibility to adapt to changing conditions.
The potential of AI workflow automation is immense, especially in sectors like transportation and logistics, where many daily tasks tend to be repetitive in nature. Organisations can overcome long-standing inefficiencies and improve their competitive edge by embracing these technologies.
Pickupp's Effex solutions are customised and tailored to suit your business needs. If you're ready to explore how AI workflow automation can benefit your organisation, speak to us to discuss how we can help transform your business.
Contact us today to take the first step towards enhanced efficiency!
","typeName":"ComponentFragmentParagraph"}]},{"title":"Benefits of Pickupp's All-In-One Platform to Optimise Your Logistics","tags":null,"cover_image":{"alt":null,"label":null,"description":"","src":{"data":{"id":"2785","attributes":{"name":"photo-1579621970588-a35d0e7ab9b6.avif","caption":"photo-1579621970588-a35d0e7ab9b6.avif","width":null,"height":null,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/photo_1579621970588_a35d0e7ab9b6_ab7be534f2.avif"}}},"link":null},"created_time":"2025-05-30T12:00:00.000Z","meta":{"slug":"benefits-pickupp-all-in-one-platform","og_title":null,"og_description":null,"og_image":{"data":null},"header":null,"call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"In today’s fast-paced business environment, effective and adaptable logistics management is crucial for success. Pickupp's all-in-one platform can streamline your operations and help you optimise costs. Let’s explore the benefits and strategies that can enhance your logistics performance and help to maintain customer satisfaction.
Comprehensive Integration: An all-in-one logistics platform consolidates various functions - such as order management, tracking, and reporting - into a single interface. This integration reduces complexity and minimises the potential for errors, allowing teams to work more efficiently.
Flexible Delivery Options: Pickupp provides a variety of delivery services, from express 2-hour options to 3-day delivery, all operable on a single platform. This flexibility enables businesses to choose the most suitable service based on urgency and budget, ensuring that customer expectations are consistently met without having to onboard with multiple provides for different service types.
Access to Established Vendors: Our platform connects clients with various established delivery vendors (Park N Parcel, J&T Express, Qxpress, Singpost, etc.), allowing you to balance your delivery loads during peak periods. This ensures that your business can maintain service quality even when demand surges. The choice of vendor may be selected according to your preference.
Real-Time Visibility: With real-time tracking capabilities, businesses can monitor their logistics operations closely. This transparency not only enhances accountability but also improves customer trust, as clients receive timely updates about their shipments.
Data-Driven Insights: The platform offers advanced analytics tools that enable businesses to leverage data for better decision-making. By analysing trends and performance metrics, companies can identify areas for improvement and optimise their logistics strategies.
For further insights into the importance of integration in logistics, check out information from the Council of Supply Chain Management Professionals.
Optimising logistics costs is essential for maintaining competitiveness. Here are some effective strategies:
Minimise Usage of Multiple Platforms: Time spent training staff on usage of multiple platforms can be significant. This adds up even more significantly when your staff needs to liaise or communicate with multiple vendors on a daily basis. Utilising an all-in-one platform like Pickupp and minimising vendor management to a single vendor saves significant time daily, enabling your team to spend the time on the work that adds value, thereby increasing their efficiency and productivity.
Vendor Negotiation: Regularly reviewing and renegotiating contracts with logistics providers can lead to better rates and terms, ultimately lowering your logistics expenses. Pickupp has negotiated rates with major established vendors, ensuring that you have access to competitive rates on a single platform, without the need to go through multiple negotiations with separate vendors. We do the work for you.
Utilise Delivery Options: By leveraging Pickupp’s diverse delivery services and vendor network, businesses can choose cost-effective solutions that align with their needs, especially during peak seasons.
For more insights on reducing logistics costs, explore the strategies from Logistics Management.
Handling logistics during peak periods can be challenging, but with the right strategies, you can maintain efficiency:
Scalable Solutions: An all-in-one platform like Pickupp allows you to quickly scale your logistics operations by tapping into additional delivery vendors as needed. This flexibility is crucial during busy times.
Forecasting Demand: Use historical data to predict peak periods and adjust your logistics strategy accordingly. This proactive approach helps ensure that you have adequate resources in place. With Pickupp's experience in handling flexible delivery peaks, we provide our expertise and guide our clients through these periods.
Temporary Staffing: Consider hiring temporary staff or utilising third-party logistics services during peak times to manage increased demand without compromising service quality. Pickupp's flexible vendor selection model helps you to balance your peak delivery loads across different vendors, minimising concentration risks.
Communication: Maintain clear communication with your team and vendors. This ensures everyone is aligned and prepared to handle increased volume efficiently. By utilising Pickupp's services, you only need to liaise with a single party even if there are multiple vendors handling your deliveries - we do the rest for you.
For more tips on managing logistics during peak times, check out insights from Supply Chain Dive.
Implementing an all-in-one logistics platform like Pickupp can significantly enhance your operational efficiency and cost-effectiveness. With flexible delivery options, access to trusted vendors, and powerful analytics tools, you can optimise your logistics strategy and improve customer satisfaction.
Are you ready to transform your logistics operations? Speak to an expert from Pickupp today to explore tailored solutions that can meet your specific business needs.
","typeName":"ComponentFragmentParagraph"}]},{"title":"Benefits of Chatbots in Customer Service","tags":null,"cover_image":{"alt":null,"label":null,"description":"","src":{"data":{"id":"3059","attributes":{"name":"chatbot.jpg","caption":"chatbot.jpg","width":1408,"height":768,"url":"https://assets.pickupp.io/strapi/chatbot_194a5b1675.jpg"}}},"link":null},"created_time":"2025-04-16T16:00:00.000Z","meta":{"slug":"benefits-chatbots-customer-service","og_title":null,"og_description":null,"og_image":{"data":null},"header":null,"call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"
In the rapidly evolving landscape of customer service, chatbots have emerged as a transformative technology where it enables your chat services to interact intelligently with customers, answer their queries and guide them to solve issues. This post will address common questions about chatbots and their impact on customer interactions, ultimately guiding you toward enhancing your customer service strategy.
The advantages of implementing chatbots in customer service extend beyond basic functionality:
Chatbots are fundamentally reshaping customer service in several ways:
Chatbots are beneficial for customer service for several compelling reasons:
AI plays a crucial role in enhancing the capabilities of chatbots in customer service:
In conclusion, chatbots are not just a technological trend; they are a vital component of modern customer service strategies. By leveraging the capabilities of AI and automation, Pickupp's Effex solutions can empower businesses to enhance efficiency, improve customer satisfaction, and drive growth.
Our solutions are customised and tailored to suit your business needs. If you're interested in exploring how chatbots can transform your customer service operations, speak to an expert from Pickupp today to discuss customised solutions for your business.
","typeName":"ComponentFragmentParagraph"}]},{"title":"Enhance Your Customer Service: Single Channel Chat Management","tags":null,"cover_image":{"alt":null,"label":null,"description":"","src":{"data":{"id":"3057","attributes":{"name":"cross-functional.png","caption":"cross-functional.png","width":512,"height":512,"url":"https://assets.pickupp.io/strapi/cross_functional_6ba6ed8695.png"}}},"link":null},"created_time":"2025-04-09T16:00:00.000Z","meta":{"slug":"enhance-customer-service-whatsapp-chat","og_title":null,"og_description":null,"og_image":{"data":null},"header":"default","call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"
In the digital age, providing exceptional customer service is crucial for any business aiming to thrive. One effective strategy is single channel chat management, which consolidates communication to streamline customer interactions. In this blog post, we’ll explore how managing customer service through a single channel—specifically, WhatsApp chat management—can enhance your customer service experience.
Single channel chat management focuses on using one primary platform to handle all customer inquiries. This approach simplifies communication, allowing businesses to offer a more efficient and cohesive experience. By centralizing customer interactions on a single platform, companies can enhance their responsiveness and overall service quality.
As you implement single channel chat management in your Customer Service teams, consider these emerging trends:
WhatsApp has emerged as a powerful tool for customer service, making it an ideal choice for single channel chat management. This is especially so in Singapore, where Whatsapp is the choice communication app. Here are some additional advantages of using WhatsApp for customer interactions:
At Pickupp, we provide a quick and easy solution to connect your customer Whatsapp communications to a single communication chat tool in 2 easy steps:
This chat tool can also link and manage other customer service channels (e.g. email, website live chat, contact forms, etc.) which you may be currently using. As a value-added service, Pickupp also provides chatbot automation services, setting up responses based on your customised requirements for a seamless service experience for your customers. Speak to us to find out more!
Enhancing your customer service through single channel chat management is essential in today’s competitive landscape. By centralizing communication across all inbound streams (email, live chat, webpage contact forms, Whatsapp), businesses can improve response times, maintain consistent messaging, and gain valuable insights into customer behavior.
To find out more about our solutions, schedule a consultation with us!
","typeName":"ComponentFragmentParagraph"}]},{"title":"Introducing Effex, a trailblazing vertical from Pickupp focused on improving business processes through successful cases, including ShipGo","tags":["Pickupp Effex"],"cover_image":{"alt":"Introducing Effex, a trailblazing vertical from Pickupp focused on improving business processes through successful cases, including ShipGo","label":"Introducing Effex, a trailblazing vertical from Pickupp focused on improving business processes through successful cases, including ShipGo","description":"","src":{"data":{"id":"2309","attributes":{"name":"211007-共享經濟cover.png","caption":null,"width":960,"height":430,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/211007_cover_ccf070e0e5.png"}}},"link":null},"created_time":"2025-04-04T12:00:00.000Z","meta":{"slug":"effex-shipgo","og_title":"Introducing Effex, a trailblazing vertical from Pickupp focused on improving business processes through successful cases, including ShipGo","og_description":"Effex revolutionized ShipGo’s customer service through workflow automation and GenAI solutions. By implementing a multilingual GPT-4-powered chatbot, ShipGo reduced response times from 5 minutes to 30 seconds and cut its customer service team by 80%. This partnership enhanced efficiency, handling 80% of inquiries with minimal human intervention, boosting customer satisfaction.","og_image":{"data":null},"header":"default","call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"In the dynamic world of logistics management, many companies find themselves at a critical juncture — balancing rapid growth with the challenge of maintaining exceptional customer service. This is where Effex, a transformative vertical from Pickupp, steps in. Known for its expertise in streamlining business processes through workflow automation and GenAI solutions, Effex offers more than just technology; it brings about meaningful change and innovation. This is a story of collaboration and how Effex redefined the customer service landscape for a logistics company facing growing pains.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Discovering Effex: A New Era of Automation","subheader":null,"content":"Effex was established with the goal of providing cutting-edge automation solutions. Its mission is clear: simplify operations and drive efficiency through advanced technologies. The logistics company needed a partner capable of tackling complex projects — from straightforward anomaly detection systems to sophisticated GenAI chatbots. Effex’s proven track record demonstrated how businesses could be revolutionized: automating data transformations from platforms like Shopify to ERP systems, deploying intuitive chatbots to handle customer inquiries, and ensuring smooth data migrations. By leveraging these capabilities, Effex didn’t just automate processes — it elevated the entire customer service experience.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Laying the Groundwork: A Collaborative Approach","subheader":null,"content":"When Effex met with ShipGo, it was more than a routine consultation. It was a collaborative journey towards innovation. With a team of tech and operations experts boasting over a decade of experience, Effex conducted an in-depth discovery session. The goal was simple but profound — to identify areas ripe for optimization.
Effex presented a clear, actionable project plan. From there, ShipGo could cherry-pick the initiatives that aligned with their vision. It was an approach that allowed for tailored interventions, ensuring that the solutions implemented were precisely what ShipGo needed.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Why ShipGo Chose Effex","subheader":null,"content":"The technology landscape is vast, but Effex’s experience since 2022 in harnessing NLP, GenAI, GPT, and LLM technologies set it apart. ShipGo found a partner that could deliver agile engineering solutions swiftly, sometimes within just a month. This capability was crucial for a business eager to enhance efficiency and competitiveness without enduring a steep learning curve.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"The Transformation: Effex's GenAI Chatbot at ShipGo","subheader":"The Challenge:","content":"ShipGo faced mounting pressure from increased customer queries across multiple channels, including WhatsApp, LINE, Facebook, Instagram, email, and landing page inquiries. Their goal was to reduce response times and improve customer satisfaction without dramatically increasing headcount.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"The Solution:","content":"Effex introduced a GenAI Chatbot powered by GPT-4o, integrated seamlessly across all communication channels. The multilingual chatbot, proficient in English, Traditional Chinese, and Simplified Chinese, became an indispensable tool. It offered service selection assistance, price comparisons, account creation, order processing, and real-time delivery status updates.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"The Impact:","content":"ShipGo witnessed an 80% reduction in customer service team size, while their CSAT score skyrocketed due to response times shrinking from 5 minutes to a mere 30 seconds. Remarkably, the chatbot efficiently resolved 80% of inquiries, with only an insignificant fraction requiring human intervention.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Conclusion","subheader":null,"content":"The transformation ShipGo experienced with Effex highlights the immense value of a well-aligned technological partnership. Effex didn’t just deliver a solution; it reimagined what customer service could be, setting new standards for efficiency and innovation. If your business is ready to explore similar advancements, Effex is here to lead the way into the future of automation and GenAI. Visit pickupp.io to discover how Effex can become your trusted partner in achieving operational excellence. And stay tuned—more insightful industry case studies are on the horizon. Up next, we'll explore how Effex helped a storage facility improve inbound conversion by 100%.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Schedule a Free Consultation","label":"Schedule a Free Consultation","description":"","src":{"data":{"id":"2875","attributes":{"name":"SIGN UP NOW_EN.png","caption":"SIGN UP NOW_EN.png","width":3350,"height":1556,"url":"https://assets.pickupp.io/strapi/SIGN_UP_NOW_EN_05777d9368.png"}}},"link":{"text":"Schedule a Free Consultation","identity":null,"url":"https://calendar.app.google/3ThMsZerM7A9FSvm6","target":"default","event_name":null},"typeName":"ComponentFragmentImage"}]},{"title":"Key E-Commerce Logistics Trends in 2025","tags":["E-Commerce Logistics"],"cover_image":{"alt":"Last Mile Delivery","label":"Last Mile Delivery","description":"Last Mile Delivery
","src":{"data":{"id":"2519","attributes":{"name":"_add20fa747.png","caption":"_add20fa747.png","width":701,"height":401,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/add20fa747_b458cba5e2.png"}}},"link":null},"created_time":"2025-02-16T16:00:00.000Z","meta":{"slug":"e-commerce-trends-2025","og_title":"Key E-Commerce Logistics Trends in 2025","og_description":"While the trends and challenges in last mile delivery are aplenty, all of it ultimately boils down to 1 key point. Consumers and expecting cheaper and yet faster deliveries. How can we stay ahead of the game and meet these expectations?","og_image":{"data":null},"header":"default","call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Last Mile Delivery Trends and Challenges in Singapore","label":"Last Mile Delivery Trends and Challenges in Singapore","description":"Last Mile Delivery Trends and Challenges in Singapore
","src":{"data":{"id":"2523","attributes":{"name":"solution.png","caption":"solution.png","width":700,"height":400,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/solution_6f3b154b29.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"As the e-commerce landscape continues to evolve, staying ahead of logistics trends is crucial for businesses aiming to enhance efficiency and customer satisfaction. This optimisation process especially important for small and medium businesses who are aiming to stay ahead of the game in an increasingly competitive space. In 2025, several key trends are shaping the logistics sector, driven by technology, sustainability, and changing consumer expectations. Here are five trends that are set to redefine e-commerce logistics in the coming years.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"1. AI Optimisation","subheader":null,"content":"Artificial Intelligence (AI) is revolutionising logistics by optimising supply chain operations. From predictive analytics to route optimisation, AI helps businesses reduce costs and improve service levels. By analysing vast amounts of data, AI can identify patterns and forecast demand, enabling companies to make smarter inventory decisions. This trend not only increases efficiency but also enhances customer experiences by ensuring timely deliveries. As AI technology continues to advance, its role in logistics will only grow, making it a critical component for e-commerce success.
Not sure where to get started? Check out Effex - Pickupp's customised AI solutions which aim to optimise your ops processes and accurately automate customer responses.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"2. Sustainable Logistics Practices","subheader":null,"content":"Sustainability is no longer just a buzzword; it’s a necessity. In 2025, consumers are increasingly prioritizing environmentally friendly practices. E-commerce companies are adopting sustainable logistics strategies, such as electric delivery vehicles, carbon offset programs, and eco-friendly packaging. This shift not only appeals to eco-conscious consumers but also helps companies reduce their carbon footprint. Businesses that embrace sustainability will have a competitive edge, as they align with consumer values and regulatory requirements.
Crowdsourced delivery solutions help to reduce carbon footprints. Additionally, Pickupp continues to utilise a large number of walkers in our pool of delivery agents, further enhancing the goal of sustainable delivery solutions. Get a quote online or contact Pickupp today to find out more.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"3. Last-Mile Delivery Innovations","subheader":null,"content":"The last mile is often the most challenging and costly part of the delivery process. While high-end innovative solutions like drone deliveries and autonomous vehicles are gaining traction, crowdsourced delivery platforms are gaining in importance, allowing freelancer drivers to facilitate deliveries, thus reducing costs and improving flexibility. Companies that leverage these innovations will be better positioned to meet customer expectations.
Pickupp's crowdsourcing technology connects directly with local couriers who use their own transportation to make deliveries, and also supports our ability to provide on-demand and scheduled deliveries. Get a quote online or contact Pickupp today to find out more.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"4. Integration of Omnichannel Logistics","subheader":null,"content":"As consumers shop across multiple platforms, businesses must adapt their logistics strategies accordingly. Omnichannel logistics integration allows companies to streamline operations across online and offline channels. In 2025, businesses will focus on creating seamless experiences for customers, whether they’re shopping online or in-store. This trend involves leveraging technology to unify inventory management, fulfillment processes, and customer service. Companies that successfully integrate omnichannel logistics will enhance customer loyalty and drive sales.
Pickupp's all-in-one portal allows users to manage their orders easily from fulfilment to international/local deliveries, increasing operational efficiency.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"5. Enhanced Visibility and Transparency","subheader":null,"content":"Today’s consumers demand transparency in every aspect of their shopping experience, including logistics. In 2025, enhanced visibility tools will become standard practice, allowing customers to track their orders in real-time. Advanced tracking systems will provide detailed insights into shipment status, estimated delivery times, and potential delays. This transparency not only builds trust but also empowers customers to make informed decisions. Businesses that prioritise visibility will stand out in a competitive market.
Pickupp's real-time tracking system provides visibility of an order's status at all times. This transparency of information helps to reduce customer queries.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Conclusion","subheader":null,"content":"The logistics landscape is rapidly changing, and e-commerce businesses must stay informed about emerging trends to thrive in 2025. By embracing AI optimisation, sustainable practices, last-mile delivery innovations, omnichannel logistics, and enhanced visibility, companies can position themselves for success. As consumer expectations continue to evolve, those who adapt will not only improve operational efficiency but also enhance customer satisfaction and loyalty.
By focusing on these five key logistics trends, e-commerce businesses can navigate the complexities of the modern marketplace and ensure they are well-equipped for the future. Implementing these strategies will not only drive profitability but also foster a positive brand reputation in an increasingly competitive industry.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Why Pickupp?","subheader":null,"content":"Pickupp believes in using technology to solve the last mile delivery problem and give consumers greater delivery convenience at lower cost but faster delivery speeds. With the rise of the gig economy, many consumers are already familiar with the concept of crowdsourcing. Pickupp's crowdsourcing technology connects directly with local couriers who use their own transportation to make deliveries, and also supports our ability to provide on-demand and scheduled deliveries.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Our core products and services – 4-hour Express and Standard (1-3 Days) delivery services has enabled many companies to scale their business without breaking the bank. By offering a 4-hour on-demand timeframe for same day deliveries instead of 1-hour express, Pickupp has been able to keep costs affordable and better fulfil our promise to deliver on time. For businesses that prefer not to have on-demand delivery services, Pickupp provides Standard (1-3 Days) delivery service as an alternative. Should you have a need for international shipping and warehousing solutions, Pickupp can easily cater to these needs as well.
In addition, Pickupp has rolled out Effex, our AI solution which helps businesses to optimise their ops processes and automate customer responses.
Pickupp is the all-in-one platform which will give your business the edge and stand out in a competitive market.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"Speak to us!","content":"To find out more about our solutions, schedule a consultation with us!
","typeName":"ComponentFragmentParagraph"}]},{"title":"Same Day Document Courier Service for Businesses in Singapore","tags":null,"cover_image":{"alt":"Pickupp","label":"Pickupp","description":"Pickupp
","src":{"data":{"id":"1761","attributes":{"name":"compressed-banner.jpg","caption":null,"width":960,"height":430,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/compressed_banner_0104ec1fc0.jpg"}}},"link":null},"created_time":"2025-02-07T09:30:00.000Z","meta":{"slug":"document-delivery-singapore","og_title":"Same Day Document Courier Service for Businesses in Singapore","og_description":"Finding a company to handle your sensitive documents can be difficult. Let Pickupp handle them for you reliably and efficiently!","og_image":{"data":null},"header":"default","call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"In today's fast-paced business environment, the secure and timely delivery of important documents can make the difference between closing a deal and missing an opportunity. For enterprises across Singapore, from legal firms to multinational corporations, having a reliable same-day document courier service isn't just a convenience - it's a strategic necessity.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"The Evolution of Document Courier / Delivery Services in Singapore","subheader":null,"content":"Modern document courier services have evolved far beyond simple point-to-point delivery. Today's enterprise-grade solutions offer comprehensive features designed specifically for businesses that require secure, traceable, and time-sensitive document handling. With options ranging from same day (before close of business), 4-hour to 2-hours ultra-rapid 1-hour turnaround times, companies can choose the service level that matches their urgency.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Security Features That Matter to Enterprises","subheader":null,"content":"Our enterprise document courier service incorporates multiple layers of security:
- Real-time GPS tracking for complete visibility
- E-signature capture for proof of delivery
- Password protection for sensitive documents
- Optional secure storage solutions
- Options for screened delivery agents available upon request
For multinational companies (MNCs) which need to coordinate document flow between their regional offices, they require a solution that could guarantee same-day delivery with real-time tracking. Our 4-hour turnaround service helps to maintain seamless operations across multiple locations, resulting in an improvement in document processing efficiency.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"Legal Sector Success","content":"The legal sector demands exceptional precision and security in document handling. Numerous law firms and legal departments utilise our delivery service for confidential materials, while also valuing our traceability for time-sensitive documents. Documents are guaranteed to be delivered across the island within a 4-hour window.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"Healthcare and Insurance: Ensuring Compliance and Speed","content":"Leading insurance firms and health clinics across Singapore depend on our services for handling sensitive patient documents and policy papers. Our secure, tracked delivery system ensures PDPA compliance while maintaining the rapid turnaround times necessary for urgent medical documentation.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"Banking and Shipping Documents","content":"We understand the challenge and sensitivity in handling high-value documents. Get a better peace of mind by opting for our password protection and screened delivery agent options.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Islandwide Coverage: From CBD to Sentosa and Industrial Parks","subheader":null,"content":"Our comprehensive coverage spans all of Singapore, including:
- Central Business District
- Business parks in Changi and Jurong / Tuas
- Sentosa
Does Pickupp deliver to all areas within Singapore? See additional information on delivery areas here!
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Choosing the Right Service Level","subheader":null,"content":"","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"1-Hour Turnaround Delivery","content":"
Perfect for:
- Urgent court filings
- Time-sensitive contracts
- Emergency medical documents
- Critical business agreements
Ideal for:
- Regular business correspondence
- Insurance documentation
- Inter-office document transfer
- Standard legal documents
For multinational corporations with multiple offices, our service offers:
- Dedicated account management
- Customized delivery schedules
- Volume-based pricing
- API integration capabilities
- Detailed monthly reporting
- 24/7 online tracking of deliveries and support
In an era where time and security are paramount, choosing the right document courier service can significantly impact your business operations. With proven success across various sectors and a comprehensive suite of security features, our same-day document courier service provides the reliability and efficiency that Singapore's leading businesses demand.
Get a quote online or contact Pickupp today to discover how our enterprise document courier solutions can streamline your document logistics and enhance your operational efficiency.
Want to get started? Do so easily in 3 simple steps!
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Top Up to Start Delivering","label":null,"description":"","src":{"data":{"id":"3058","attributes":{"name":"Top_Up_Wallet_visual_021122_03_27d4002f2a.png","caption":"Top_Up_Wallet_visual_021122_03_27d4002f2a.png","width":1081,"height":1080,"url":"https://assets.pickupp.io/strapi/Top_Up_Wallet_visual_021122_03_27d4002f2a_6d59919429.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Top Up to Start Delivering!
Register for an account with us, it’s completely free!
Explore our payment options under ‘Payment Profile’, top up & choose your desired service type under ‘Orders’.
After your order has been created, simply download, print & attach the waybill to your parcel. Unable to print? Write down your order number on your parcel.
","typeName":"ComponentFragmentParagraph"}]},{"title":"How Pickupp Can Maximize Fleet Efficiency & Revenue Potential","tags":["Pickupp SaaS"],"cover_image":{"alt":"FMS Dashboard Order Status","label":null,"description":"","src":{"data":{"id":"2831","attributes":{"name":"FMS Dashboard Order Status.png","caption":"FMS Dashboard Order Status.png","width":1422,"height":1042,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/FMS_Dashboard_Order_Status_23bce57feb.png"}}},"link":null},"created_time":"2023-12-07T07:00:00.000Z","meta":{"slug":"pickupp-fleet-management-202311","og_title":"How Pickupp Can Maximize Fleet Efficiency & Revenue Potential","og_description":"Coordinating vast data streams and optimizing fleet utilization poses major challenges. Pickupp transforms this through a single integrated platform providing visibility of metrics like locations, loads, and deliveries in real-time. Data-driven analytics and reporting empower efficient optimization.\nAs a leading third-party logistics provider in Asia Pacific with an extensive network, Pickupp uniquely acts as your single logistics control tower. Through our platform, you gain oversight and coordination across your own fleet, overflow fulfilled by our fulfillment and last-mile teams, and additional partners.","og_image":{"data":null},"header":"default","call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":"Managing Complex Logistics Made Simple","subheader":null,"content":"
Coordinating vast data streams and optimizing fleet utilization poses major challenges. Pickupp transforms this through a single integrated platform providing visibility of metrics like locations, loads, and deliveries in real-time. Data-driven analytics and reporting empower efficient optimization.
As a leading third-party logistics provider in Asia Pacific with an extensive network, Pickupp uniquely acts as your single logistics control tower. Through our platform, you gain oversight and coordination across your own fleet, overflow fulfilled by our fulfillment and last-mile teams, and additional partners.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"FMS_Dashboard Concept","label":null,"description":"","src":{"data":{"id":"2833","attributes":{"name":"FMS_Dashboard Concept.png","caption":"FMS_Dashboard Concept.png","width":1440,"height":958,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/FMS_Dashboard_Concept_74fe12a02e.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Peak/Off-Peak Revenue Optimization","subheader":null,"content":"Our two-way integration allows overflow absorption by Pickupp during peak seasons. Meanwhile, low seasons are optimized via attractive jobs to fleets from our booming marketplace. This maintains driver income while fleet assets generate revenue year-round through our hybrid solutions.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Transparency and Control at Your Fingertips","subheader":null,"content":"Live tracking, automated dispatch saving 70% assignment time, and real-time proof of deliveries provide fleet control. Excess demand is seamlessly absorbed whilst additional driver income streams are planned through seamless system integration.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":null,"label":null,"description":"","src":{"data":{"id":"2830","attributes":{"name":"FMS_Zone Assignment.png","caption":"FMS_Zone Assignment.png","width":1420,"height":914,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/FMS_Zone_Assignment_a309ad76c4.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentImage","alt":null,"label":null,"description":"","src":{"data":{"id":"2831","attributes":{"name":"FMS Dashboard Order Status.png","caption":"FMS Dashboard Order Status.png","width":1422,"height":1042,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/FMS_Dashboard_Order_Status_23bce57feb.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentImage","alt":null,"label":null,"description":"","src":{"data":{"id":"2829","attributes":{"name":"FMS Dashboard Fleet Agent Status.png","caption":"FMS Dashboard Fleet Agent Status.png","width":1440,"height":936,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/FMS_Dashboard_Fleet_Agent_Status_c9efab9bb8.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Sustainable Logistics for a Greener Future","subheader":null,"content":"At Pickupp, we're committed to reducing our environmental impact through innovative solutions. Our shared transportation network leverages walkers and low-emission electric vehicles to complete deliveries, significantly lowering carbon emissions compared to individual trips. Moreover, Pickupp offers fleet-wide carbon footprint report complying with the Global Logistics Emissions Council (GLEC) Framework.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":null,"label":null,"description":"","src":{"data":{"id":"2828","attributes":{"name":"ESG Carbon Footprint Report (Sample).png","caption":"ESG Carbon Footprint Report (Sample).png","width":2136,"height":338,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/ESG_Carbon_Footprint_Report_Sample_61b7229759.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Case Study: Junandas Bakery","subheader":null,"content":"Junandas faced difficulties managing seasonal demand surges. Leveraging Pickupp, they coordinated overflow fulfillment while maintaining service levels. Live monitoring tools added transparency.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":null,"label":null,"description":"","src":{"data":{"id":"2832","attributes":{"name":"FMS Junandus Case Study.png","caption":"FMS Junandus Case Study.png","width":1446,"height":812,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/FMS_Junandus_Case_Study_a63f7d55b8.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Committed to Supply Chain Sustainability","subheader":null,"content":"At Pickupp, we believe sustainable practices should be at the core of our logistics operations. We voluntarily participated in EcoVadis' prestigious sustainability rating assessment - a rigorous evaluation of our Environment, Labor & Human Rights, Ethics and Sustainable Procurement practices.As a medium-sized company assessed across all regions, we are proud to have earned an Above-Average rating amongst our Asian-Pacific sector peers. This demonstrates our firm commitment to continuously enhancing sustainability performance through initiatives.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":null,"label":null,"description":"","src":{"data":{"id":"2834","attributes":{"name":"ESG Sustainable Development GOALS.png","caption":"ESG Sustainable Development GOALS.png","width":1446,"height":856,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/ESG_Sustainable_Development_GOALS_a52857300b.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"To further discuss customized solutions leveraging Pickupp's unparalleled logistics expertise and network as both a software provider and operating asset-light fulfillment across Asia Pacific, book a Sales Rep call today.
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":null,"label":null,"description":"","src":{"data":{"id":"2875","attributes":{"name":"SIGN UP NOW_EN.png","caption":"SIGN UP NOW_EN.png","width":3350,"height":1556,"url":"https://assets.pickupp.io/strapi/SIGN_UP_NOW_EN_05777d9368.png"}}},"link":{"text":null,"identity":null,"url":"https://calendar.app.google/ByHXNic4jvCvQtw89","target":"new_tab","event_name":null},"typeName":"ComponentFragmentImage"}]},{"title":"Maximising Your Refunds: How to Return International Amazon Purchases","tags":["Our Services","Learn About Logistics"],"cover_image":{"alt":"Amazon Returns","label":"Amazon Returns","description":"Amazon Returns","src":{"data":{"id":"1671","attributes":{"name":"Amazon blogpost banner 050523-02.jpg","caption":null,"width":961,"height":430,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Amazon_blogpost_banner_050523_02_ccc179846c.jpg"}}},"link":null},"created_time":"2023-05-09T20:45:11.000Z","meta":{"slug":"amazon-returns-international-delivery","og_title":"Maximising Your Refunds: How to Return International Amazon Purchases","og_description":"Discover how to simplify the process of returning international Amazon purchases with Pickupp's cross-border courier services. Get reliable & cost-effective shipping options to streamline your returns.","og_image":{"data":{"id":"1670","attributes":{"name":"Amazon blogpost banner 050523-01.jpg","caption":null,"width":1200,"height":630,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Amazon_blogpost_banner_050523_01_197285fbd1.jpg"}}},"header":"default","call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"In today's world of e-commerce, it's not uncommon for customers to purchase goods from international marketplaces such as Amazon. However, what happens when you need to return an item back to the United States? \n\nMany customers are surprised to learn that though Amazon covers global returns for the majority of items, customers will still need to pay to ship their return for certain items. And they cannot use their local postal services for returning Amazon goods to the US. This leaves them with only a few options, one of which is to use international courier services.\n\nOne popular international courier service that many customers use for returning Amazon goods to the US is Pickupp. Pickupp has a global network of shipping services that can provide customers with fast and reliable shipping options. Our tracking system allows customers to monitor the progress of their package from start to finish, providing peace of mind throughout the shipping process. Additionally, we have experience dealing with customs and other international regulations, which can help to avoid any potential delays or issues.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"How to do an Amazon Return from Singapore","subheader":null,"content":"1. Generate the self-ship return label from Online Return Center \n2. During the returns process and on your return label, you will see a link to the Drop-off Locator where you can enter your postal code to view the eligible Drop Off locations in that area.\n3. Package your return, making sure that the package does not exceed the maximum weight of 5 kilograms and maximum dimensions (length + 2 * (width + height)) of 100 centimeters.\n4. Print the invoice and return authorisation slip (displayed with the delivery label) and include it in the package.\n5. Print your return label and fix it to the outside of the package.\n6. Take the package and drop it off at any Pickupp Service Points.\n\n**You may return most new, unopened items sold and fulfilled by Amazon within 15 days of delivery for a full refund. Refunds will typically be made in 2-3 weeks after Amazon has received and processed your items.\n\nFor more information on Amazon return policy, kindly visit this website.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"How to self-ship your Amazon items using Pickupp's International Delivery Service","subheader":null,"content":null,"typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Pickupp Service Point","label":"Pickupp Service Point","description":"Pickupp Service Point","src":{"data":{"id":"1672","attributes":{"name":"Amazon blogpost banner 050523-03.jpg","caption":null,"width":1200,"height":631,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Amazon_blogpost_banner_050523_03_2949d136ae.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"1. Create an account with Pickupp here\n2. On the left sidebar under Orders, create an International Order.\n3. Once the order has been created, do indicate the order number on the parcel before dropping it off at any of the Pickupp Service Points near you.\n\nFor a full step-by-step guide on creating international orders via Pickupp, check out this tutorial guide here.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"Reliable Solution for Returning Amazon Goods Globally","content":"In summary, returning goods to Amazon from abroad can be a complicated process. However, using international courier services can provide a reliable and efficient solution for customers. \n\nWith their extensive network of shipping options, tracking systems, and experience with customs regulations, international couriers such as Pickupp can make the process of returning Amazon goods to the US or other countries much smoother. Ultimately, customers should do their due diligence to choose a reputable courier service, package the item properly, and purchase insurance for added peace of mind.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Try Pickupp International Courier Services today!","subheader":null,"content":"Visit this page for more details or sign up below to get started!","typeName":"ComponentFragmentParagraph"}]},{"title":"【Pickupp Tutorial】Streamline Your Shipping Process with EasyStore Plugin","tags":["Pickupp Tech"],"cover_image":{"alt":"EasyStore Plugin","label":"EasyStore Plugin","description":"EasyStore Plugin","src":{"data":{"id":"482","attributes":{"name":"Easystore blog banner 190423-01.jpg","caption":null,"width":4000,"height":1792,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Easystore_blog_banner_190423_01_756276f006.jpg"}}},"link":null},"created_time":"2023-05-02T18:11:11.000Z","meta":{"slug":"easystore-plugin-tutorial-guide","og_title":"【Pickupp Tutorial】Streamline Your Shipping Process with EasyStore Plugin","og_description":"Are you searching for a reliable delivery service to handle your EasyStore shipments? Try Pickupp today and we'll take care of all your logistics woes.","og_image":{"data":{"id":"481","attributes":{"name":"Easystore blog banner 190423-02.jpg","caption":null,"width":5001,"height":2626,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Easystore_blog_banner_190423_02_b5c729165c.jpg"}}},"header":"default","call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"If you run an online store, you know that managing your shipping process can be a time-consuming and complex task. From selecting the right shipping carrier to printing labels and tracking packages, there are numerous steps involved in ensuring that your orders reach your customers on time and in good condition. \n\nFortunately, Pickupp has integrated with EasyStore and we can simplify this process for you. By using this plugin, you can streamline your shipping process and save time and effort, allowing you to focus on growing your business. \n\nIn this article, we will guide you through the steps to linking your EasyStore with Pickupp.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Create an Account with Pickupp","subheader":null,"content":"If you are new to Pickupp, you may create a free account here. For existing merchants, you may proceed to login here. ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Pickupp Account","label":"Pickupp Account","description":"Pickupp Account","src":{"data":{"id":"483","attributes":{"name":"Shopline Image 1 (1).png","caption":null,"width":1897,"height":890,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Shopline_Image_1_1_13cd0ff986.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Step 1: Link your EasyStore with Pickupp","subheader":null,"content":"Log in to your EasyStore account, then locate the EasyStore plugin on Pickupp’s merchant portal on the left sidebar and click on the \"Link store” button. ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"EasyStore Plugin","label":"EasyStore Plugin","description":"EasyStore Plugin","src":{"data":{"id":"484","attributes":{"name":"Easystore blogpost visuals 190423-01.jpg","caption":null,"width":5000,"height":2796,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Easystore_blogpost_visuals_190423_01_dca40234cc.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"The page will redirect you to the EasyStore portal page. On the left sidebar, click on ‘Apps’ -> ‘Add Integration’ to view the App store.\n\nThen Search for ‘Pickupp’ plugin.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"EasyStore Plugin","label":"EasyStore Plugin","description":"EasyStore Plugin","src":{"data":{"id":"485","attributes":{"name":"Easystore blogpost visuals 280423-02.jpg","caption":null,"width":5000,"height":2797,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Easystore_blogpost_visuals_280423_02_57eccb0560.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"And click ‘Install this app’.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"EasyStore Plugin","label":"EasyStore Plugin","description":"EasyStore Plugin","src":{"data":{"id":"486","attributes":{"name":"Easystore blogpost visuals 280423-01.jpg","caption":null,"width":5000,"height":2796,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Easystore_blogpost_visuals_280423_01_370202308e.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentImage","alt":"EasyStore Plugin","label":"EasyStore Plugin","description":"EasyStore Plugin","src":{"data":{"id":"487","attributes":{"name":"Easystore blogpost visuals 190423-02.jpg","caption":null,"width":5000,"height":2797,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Easystore_blogpost_visuals_190423_02_b7c5606806.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Step 2: Enter Your EasyStore Details","subheader":null,"content":"Once installed, you will be redirected back to Pickupp’s portal page. Enter your sender details accurately.\n\nKindly note that EasyStore merchants are required to enter their sender information before proceeding to order creation. You will not be able to create any orders should you leave this field empty.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"EasyStore Plugin","label":"EasyStore Plugin","description":"EasyStore Plugin","src":{"data":{"id":"488","attributes":{"name":"Easystore blogpost visuals 190423-04.jpg","caption":null,"width":5001,"height":2797,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Easystore_blogpost_visuals_190423_04_95169021f6.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"After linking your store, all orders from your EasyStore will be reflected in the Pickupp dashboard.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"EasyStore Plugin","label":"EasyStore Plugin","description":"EasyStore Plugin","src":{"data":{"id":"489","attributes":{"name":"Easystore blogpost visuals 190423-05.jpg","caption":null,"width":5001,"height":2797,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Easystore_blogpost_visuals_190423_05_c12f4d91f1.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Step 3: Create a Logistics Order","subheader":null,"content":"To create a logistics order, select the order you want to deliver and click \"Deliver with Pickupp\".\n\nOnce your order has been delivered successfully, the order status on your EasyStore dashboard will be updated to ‘Fulfilled’.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"EasyStore Plugin","label":"EasyStore Plugin","description":"EasyStore Plugin","src":{"data":{"id":"489","attributes":{"name":"Easystore blogpost visuals 190423-05.jpg","caption":null,"width":5001,"height":2797,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Easystore_blogpost_visuals_190423_05_c12f4d91f1.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"There you go! We’ve taken care of your logistics woes so you can focus on your business goals. \n\nPickupp x EasyStore plugin is an excellent integration for e-commerce businesses who are seeking to simplify their shipping and delivery procedures. Say goodbye to manual processes! Sign up now and we’ll take care of all your logistics woes.","typeName":"ComponentFragmentParagraph"}]},{"title":"【Pickupp Tutorial】Unlock seamless shipping solutions with Shopline Plugin","tags":["Pickupp Tech"],"cover_image":{"alt":"Shopline Plugin","label":"Shopline Plugin","description":"Shopline Plugin","src":{"data":{"id":"521","attributes":{"name":"ba0018df1022ea56ba56e3561ee5a8f81a1aad94_christmas mailing - eng.jpg","caption":null,"width":1201,"height":629,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/ba0018df1022ea56ba56e3561ee5a8f81a1aad94_christmas_mailing_eng_3e60391ddb.jpg"}}},"link":null},"created_time":"2023-03-14T18:09:55.000Z","meta":{"slug":"pickupp-shopline-tutorial","og_title":"【Pickupp Tutorial】Unlock seamless shipping solutions with Shopline Plugin","og_description":"If you're looking for a reliable delivery service for your Shopline store, Pickupp is definitely worth considering. In this blog post, we'll guide you through the steps of using Pickupp with Shopline plugin.","og_image":{"data":{"id":"521","attributes":{"name":"ba0018df1022ea56ba56e3561ee5a8f81a1aad94_christmas mailing - eng.jpg","caption":null,"width":1201,"height":629,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/ba0018df1022ea56ba56e3561ee5a8f81a1aad94_christmas_mailing_eng_3e60391ddb.jpg"}}},"header":"default","call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"If you're looking for a reliable delivery service for your store, Pickupp is definitely worth considering. In this blog post, we'll guide you through the steps of using Pickupp with Shopline plugin.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Login to Your Pickupp Account","subheader":null,"content":"To get started, log in to your Pickupp merchant portal.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":null,"label":null,"description":null,"src":{"data":{"id":"483","attributes":{"name":"Shopline Image 1 (1).png","caption":null,"width":1897,"height":890,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Shopline_Image_1_1_13cd0ff986.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Step 1: Link your Shopline Store with Pickupp","subheader":null,"content":"Click on \"Link store\" and type in your store's URL. Simply click on \"Submit\" to link your store to Pickupp. Note that each store can only be linked to one Pickupp account.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":null,"label":null,"description":null,"src":{"data":{"id":"1673","attributes":{"name":"shopline tutorial guide 220323-01 (1).jpg","caption":null,"width":1200,"height":671,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/shopline_tutorial_guide_220323_01_1_2e7a838a7c.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Step 2: Enter Your URL Handle","subheader":null,"content":"Kindly take note that when entering your Shopline store name, it is necessary to provide the \"handle\" of the website rather than the \"domain name\". To clarify, in the URL xxx.myshopline.com, the term \"xxx\" refers to the handle, while in xxx.com, \"xxx\" represents the domain name.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":null,"label":null,"description":null,"src":{"data":{"id":"1674","attributes":{"name":"shopline tutorial guide 220323-02 (1).jpg","caption":null,"width":1200,"height":672,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/shopline_tutorial_guide_220323_02_1_8dd606b91a.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"To find the handle of your online store, you can follow these instructions. Firstly, access the backend of your Shopline store by logging in. Afterward, click on your username located in the upper right-hand corner to reveal your handle.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":null,"label":null,"description":null,"src":{"data":{"id":"1675","attributes":{"name":"shopline tutorial guide 220323-03 (1).jpg","caption":null,"width":1200,"height":672,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/shopline_tutorial_guide_220323_03_1_28821753d1.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Step 3: Create a Logistics Order","subheader":null,"content":"After linking your store, all orders from your Shopline store will be reflected in the Pickupp dashboard. To create a logistics order, select the orders you want to deliver and click on \"Deliver with Pickupp\". ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":null,"label":null,"description":null,"src":{"data":{"id":"1676","attributes":{"name":"Your paragraph text.png","caption":null,"width":1200,"height":671,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Your_paragraph_text_ff38e1962b.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Step 4: Complete Payment","subheader":null,"content":"Choose your preferred delivery service and follow the instructions to fill in the delivery details for your order, and then click on \"Checkout\". Complete the payment process to create a Pickupp waybill.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Step 5: Check Your Order Status","subheader":null,"content":"After creating your Pickupp waybill, print and attach it to the top of the parcel. To ensure smooth deliveries, make sure the details are accurately and clearly labeled. (Click here to view the packaging guideline) You can check the status of your order in your Shopline store's backend. The order status will be changed to \"shipped\" and the Pickupp tracking number will be displayed. ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":null,"label":null,"description":null,"src":{"data":{"id":"172","attributes":{"name":"image.png","caption":null,"width":616,"height":684,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/image_3f3c358243.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"The plugin is a great tool for e-commerce businesses looking to streamline their shipping and delivery process. Don’t miss out on this opportunity to improve your e-commerce operations, sign up now to learn more.","typeName":"ComponentFragmentParagraph"}]},{"title":"From Startup to Success: How Effective Warehousing and Fulfilment Can Help Scale Your Online Retail Business","tags":["Learn About Logistics"],"cover_image":{"alt":"Warehousing and Fulfilment","label":"Warehousing and Fulfilment","description":"Warehousing and Fulfilment","src":{"data":{"id":"1678","attributes":{"name":"Blogpost - Warehousing Fulfilment Banner 020323-01.jpg","caption":null,"width":4000,"height":1792,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Blogpost_Warehousing_Fulfilment_Banner_020323_01_8922dbbd51.jpg"}}},"link":null},"created_time":"2023-03-03T17:25:00.000Z","meta":{"slug":"effective-warehousing-fulfilment-scale-online-retail-business","og_title":"From Startup to Success: How Effective Warehousing and Fulfilment Can Help Scale Your Online Retail Business","og_description":"Discover how effective warehousing and fulfilment can help you optimise your supply chain, improve efficiency, and achieve greater profitability.\n","og_image":{"data":{"id":"1677","attributes":{"name":"Blogpost - Warehousing Fulfilment Banner 020323-02-min.jpg","caption":null,"width":5001,"height":2626,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Blogpost_Warehousing_Fulfilment_Banner_020323_02_min_a3a27de1bf.jpg"}}},"header":"default","call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"The Covid-19 pandemic has revolutionised the retail industry over the past few years. With many turning to online shopping amidst the pandemic, this has shifted the focus of innumerable number of businesses to online retailing, leading to a huge growth in the ecommerce industry. \n\nIn order to meet the increasing demand of online consumers, it is imperative for online businesses to prioritise warehousing and fulfilment to achieve long-term growth and profitability. ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"What is Warehousing & Fulfilment?","subheader":null,"content":" Warehousing in logistics is defined as the process of storing physical inventory before distribution. On the other hand, Fulfilment incorporates a logistical network of processes like order processing, warehousing, inventory management and last mile delivery, with the purpose of fulfilling a customer’s order. \n\nThe global E-commerce market is forecasted to reach $8.5 trillion in sales by 2025. This suggests that online businesses can expect an accelerated demand over the next few years and must be prepared to improve their logistical operations to meet the demand. Additionally, in light of the increased prevalence of ecommerce delivery, consumers are now expecting faster and more reliable delivery services. \n\nThis is where warehousing and fulfilment come into play as online businesses will need a large storage facility to store their inventory, an inventory management system to monitor stock levels and a parcel tracking system for deliveries. However, warehousing and fulfillment will inevitably result in greater cost for companies. A small online retailer may struggle to afford a storage facility, inventory management and parcel tracking system for their business. So what can they do?","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Visual 1","label":"Visual 1","description":"Visual 1","src":{"data":{"id":"1679","attributes":{"name":"Blogpost - Warehousing & Fulfillment Visual 1 280223-01 (1).jpg","caption":null,"width":1200,"height":630,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Blogpost_Warehousing_and_Fulfillment_Visual_1_280223_01_1_1028e47164.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Outsourcing to a Logistics Partner","subheader":null,"content":"Online retailers can outsource their warehousing and fulfilment needs to a third party logistics partner to leverage on their already-built facilities and management systems. \n\nHere at Pickupp, we provide a one-stop hassle-free logistics solution for your warehousing and fulfilment needs. \n\nNot enough space in your office to store your inventory? \nDon’t worry, we provide a storage space in our warehouse to house your products. \n\nUnable to monitor your inventory stocks while they are inbounded in our facility?\nDon’t worry, we will provide you with access to our cloud system to track your stored and delivered products. \n\nUnable to individually deliver each product?\nDon’t worry, we will deliver your products to your consumers and even provide after sales services for your customers to make returns if necessary. \n\nBusinesses can rely on our all-in-one logistics solution and not have to worry about the logistical aspect of their businesses as we will take care from the first to last mile delivery at affordable rates.\n\nInterested? Check out our warehousing and fulfilment services for more details!","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Benefits of Outsourcing","subheader":"Drive Sales","content":"Outsourcing your warehousing and fulfilment solutions to one-stop supply chain solution like Pickupp can be a powerful tool for businesses who wish to increase the scalability of their business and pivot their focus and strategies to developing and growing their products to drive sales, without having to worry about issues relating to inventory management and delivery. Moreover, outsourcing reduces operational costs, driving the profit margin of a business. The benefits of partnering with a logistics company for efficient warehousing and fulfillment in your e-commerce business is to streamline your operations. As compared to in-house fulfilment, a business does not have to pay for the cost of hiring a lot of manpower to pick, pack and deliver the products. Through Pickupp, they will only need to pay an affordable package fee that covers everything from storage to last mile delivery - all-in-one. \n\n","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Visual 2","label":"Visual 2","description":"Visual 2","src":{"data":{"id":"1680","attributes":{"name":"Blogpost - Warehousing & Fulfillment Visual 2-01 (1).jpg","caption":null,"width":1200,"height":630,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Blogpost_Warehousing_and_Fulfillment_Visual_2_01_1_17832c183f.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"Ready-Built Infrastructure","content":"Pickupp owns a variety of infrastructure assets that allows businesses to leverage on. These infrastructure assets include warehouse space, technological systems and transportation vehicles. Businesses can tap on Pickupp’s assets to streamline its operations and reduce overhead costs, thereby driving its profitability. ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Visual 3","label":"Visual 3","description":"Visual 3","src":{"data":{"id":"1681","attributes":{"name":"Blogpost - Warehousing Fulfillment Visual 3 020323-01 (1).jpg","caption":null,"width":1200,"height":630,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Blogpost_Warehousing_Fulfillment_Visual_3_020323_01_1_feae9e63a9.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"So how does Pickupp work?","subheader":null,"content":"With our warehouse solution, businesses can keep their products in our secure facility and rest assured that they will be handled with care.\n\nBut that's not all! We also offer a complete pick and pack service, which means that when a customer places an order, we will carefully select the items from your inventory, pack them up, and get them ready for shipping. This takes the hassle out of fulfiling orders and frees up your time and resources to focus on other aspects of your business.\n\nAnd when it comes to the last mile delivery, we've got you covered. Our reliable and experienced delivery team will ensure that your products are delivered safely and promptly to your customers' doorstep. This ensures a positive customer experience and helps to build brand loyalty and repeat business.\n\nWhether you own a small home-based ecommerce or large corporate business, we’re able to accommodate all your different needs. This is extremely beneficial for businesses who experience seasonal fluctuations in their demand as Pickupp provides flexible warehousing solutions all year round.\n","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"API Integration","content":"If your e-commerce store is hosting on Shopify, congratulations! Pickupp is fully integrated with Shopify, which means you can bid goodbye to manual processes! Just a few simple clicks and all your orders and inventory details will be uploaded and synchronised to Pickupp’s system.\n\nNot integrated yet? You may find the plugin here and check out our Pickupp-Shopify step-by-step guide. \n\nIf you are not hosting on Shopify, not to worry! We can still cater to your business and streamline your operations with our all-in-one logistics solution. Just hit us up and our logistics experts will walk you through the details.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Case Study","subheader":"DrinkAid","content":"DrinkAid is a health supplement company that sells an average of 2400 - 3000 DrinkAid boxes a month. DrinkAid is one of the many companies that have engaged Pickupp for their warehousing and fulfillment needs. ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentTextImage","text":"\"Pickupp picks, packs and fulfills orders for us with minimal effort from our team. I really like the array of delivery time slots for our customers to choose from, the live tracking and SMS notification for our customers and proof of delivery!”\nCo-founder of DrinkAid ","layout":"text_right","image":{"alt":null,"label":null,"description":null,"src":{"data":null},"link":null},"typeName":"ComponentFragmentTextImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"Aura Blender","content":"Aura Blender, under Real Commerce Pte Ltd, generates an average volume of 300 - 600 orders monthly. Aura Blender is a home appliance business and they struggled with high storage and delivery costs. By engaging with Pickupp, they found it more cost effective as Pickupp provided a flexible solution for their storage and delivery needs.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentTextImage","text":"\"Delivery is significantly important for our business as we want to uphold high customer satisfaction and Pickupp has helped to maintain that level of standard that we wish to uphold. I really appreciate the SMS notification, affordability & dashboard tracking that Pickupp has provided!” \n Director of Real Commerce Pte Ltd ","layout":"text_left","image":{"alt":null,"label":null,"description":null,"src":{"data":null},"link":null},"typeName":"ComponentFragmentTextImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Overall, our warehouse and fulfilment solution is a one-stop-shop for all your storage and logistics needs. With our expertise and resources, you can streamline your operations, reduce costs, and provide a seamless and convenient shopping experience for your customers.\n\nSo why wait? Simply sign up below to get a free consultation with our logistics experts today. We will provide customised solutions and help your business thrive!","typeName":"ComponentFragmentParagraph"}]},{"title":"A Step by Step Guide to Send Your Packages Internationally with Pickupp","tags":["Our Services"],"cover_image":{"alt":"Pickupp International Delivery","label":"Pickupp International Delivery","description":"Pickupp International Delivery","src":{"data":{"id":"1683","attributes":{"name":"International delivery - blogpost banner 170223-01.jpg","caption":null,"width":4000,"height":1792,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/International_delivery_blogpost_banner_170223_01_940fbe5fe8.jpg"}}},"link":null},"created_time":"2023-02-17T16:55:51.000Z","meta":{"slug":"international-delivery-guide","og_title":"Step by step guide to send your parcels internationally","og_description":"Enjoy hassle-free cross-border delivery with our comprehensive guide. From customs requirements to order creation, here's everything you need to know for successful global shipping.","og_image":{"data":{"id":"1682","attributes":{"name":"International delivery - blogpost banner 170223-02.jpg","caption":null,"width":5000,"height":2626,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/International_delivery_blogpost_banner_170223_02_e2fa33db81.jpg"}}},"header":"default","call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":"Say no more to long-lost connections - we can now deliver internationally!📦🌎","subheader":null,"content":"Connect with your family and friends by sending parcels directly via Pickupp - we deliver to over 200 regions, with the fastest delivery in just 3 days!\n\nWhether you’re delivering care packages to your loved ones or sending products to your overseas customers, Pickupp got you covered with our newly launched service: Singapore international express delivery. Yes, we deliver to over 200 regions within 3-6 days, at the most affordable rates ever! Simply drop-off your parcel at any one of our Pickupp Service Points and we’ll deliver them for you.\n\nIf you’re looking for the best international courier service in Singapore and not sure how to start? Check out our step-by-step guide to create an international delivery order below: ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Merchant Portal Users (Web)","subheader":null,"content":"Firstly, create an account with Pickupp! Simply head over to Pickupp’s website and click on the sign up page. It should look like this:","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Sign Up Page","label":"Sign Up Page","description":"Sign Up Page","src":{"data":{"id":"1684","attributes":{"name":"Sign Up Page - Pickupp (1).png","caption":null,"width":1176,"height":690,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Sign_Up_Page_Pickupp_1_f7d7a12215.png"}}},"link":{"text":null,"identity":null,"url":"https://portal.sg.pickupp.io/login","target":"new_tab","event_name":null},"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Fill up your details and select the service type you’re interested in i.e International Delivery. \n\nOnce you have logged into your account, on the left sidebar under Orders, select Create International Order. It will lead you to this page and you can fill up your order details accordingly.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Create International Order","label":"Create International Order","description":"Create International Order","src":{"data":{"id":"1685","attributes":{"name":"Screenshot - Create International Order (1).png","caption":null,"width":1497,"height":691,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Screenshot_Create_International_Order_1_d951fb564c.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Please kindly take note that creating international delivery orders is only applicable on our new merchant portal interface. \n\nFor new users - your default portal page should reflect the new order creation interface, which includes the International Delivery option. \n\nFor existing users - you may not be able to find the International Delivery option in just a glance! We have recently upgraded our portal, simply click on Go to New Version at the bottom left sidebar and you will be able to see Create International Order under the Orders tab.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"New Version","label":"New Version","description":"New Version","src":{"data":{"id":"1686","attributes":{"name":"Screenshot - New Version (1).png","caption":null,"width":1480,"height":681,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Screenshot_New_Version_1_78e1c0c14c.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Sender Info","subheader":null,"content":"Under this section, fill in your name and phone number. Next, select the Service Point where you would like to drop-off the parcel. You may find out more about our Service Points here. \n","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"For example, I would like to drop-off my parcel at the Pickupp Warehouse. I will key in the drop-off store code as SPTAMA. For your easy reference, you may also click on the hyperlink on the portal - self drop off store as shown below to check out the respective store codes.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Sender information","label":"Sender information","description":"Sender information","src":{"data":{"id":"1687","attributes":{"name":"Sender Info (1).png","caption":null,"width":772,"height":351,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Sender_Info_1_1f0d828f3c.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Recipient Info","subheader":null,"content":"For international parcel delivery services, entering the delivery details accurately is very important in order to ensure that your package can be successfully delivered. Please kindly double-check the country zip code and address details before submitting your order form. Any incorrect information may result in unsuccessful deliveries or delays. \n\nP.S. Please omit any dashes or spaces when keying in the phone number. ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Recipent Info","label":"Recipent Info","description":"Recipent Info","src":{"data":{"id":"1688","attributes":{"name":"Recipent Info (1).png","caption":null,"width":675,"height":381,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Recipent_Info_1_8da1a374bc.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Customs Declaration","subheader":null,"content":"This is a crucial step for all cross border delivery parcels. In order to successfully clear Singapore & overseas customs without any delay, you should fill up your parcel’s details accurately. The details needed are as follows:\n\n1. Parcel size and weight: Fill in the dimensions including its length, height, width and total weight.\n2. Content of parcel: Declare the item, quantity, price. \n\nIf you have additional items in your parcel, simply click on ‘Add items’ and repeat the same process.\n","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"HS Code","subheader":null,"content":"You may be wondering what HS code is. It stands for Harmonized System code which is a standardised numerical code used by custom authorities worldwide to identify and classify all the cross border delivery parcels. They are extremely important in helping officials determine the correct duties, taxes, and regulations that apply to each and every parcel. Feel free to read more here .\n\nHowever, if you are not familiar with the HS code, do not worry as we will provide the codes accordingly based on your description of the parcels. You may leave this section empty. ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Customs Declaration","label":"Customs Declaration","description":"Customs Declaration","src":{"data":{"id":"1689","attributes":{"name":"Customs Declaration (1).png","caption":null,"width":797,"height":631,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Customs_Declaration_1_faaacae4c5.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Remember to check through all the details and ensure that the information is accurate to ensure that your parcel does not get stuck and delayed at the custom. Once completed, do click on the Add Items button to save your parcel information. \n\nKindly ensure that your parcel meets the international delivery standards. International shipping restrictions include, but are not limited to:\n###
","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"About Pickupp Pte. Ltd.","content":"Pickupp is a logistics technology company redefining logistics with its transparent customer-centric service and technology. Founded in 2016, the company has operations in Hong Kong, Singapore, Malaysia and Taiwan, providing logistics support to 20,000+ businesses spanning MNCs, logistics giants as well as retail and e-commerce. They also have a strong delivery team of over 100,000 delivery agents across all cities.\n\nPickupp provides flexible, tech-driven logistics solutions that enable businesses of all sizes to scale and thrive. Through highly optimised batching and chaining technology, customers can book a delivery anytime without sacrificing speed and cost, while real-time GPS tracking provides end-to-end transparency. Pickupp’s flexible delivery windows and their handy scheduling feature enable customers to be nimble and capitalise on business opportunities. Pickupp launched Shop On Pickupp, a one-stop e-commerce platform offering all-rounded payment and tech-enabled delivery solutions for businesses in 2020. For more information, please visit our website at https://pickupp.io/en/.","typeName":"ComponentFragmentParagraph"}]},{"title":"Logistics Company in Singapore - Why Is It Important to Businesses","tags":["Learn About Logistics"],"cover_image":{"alt":"Warehousing and Fulfillment","label":"Warehousing and Fulfillment","description":"Warehousing and Fulfillment","src":{"data":{"id":"1697","attributes":{"name":"Logisitics Blogpost 130922-01.jpg","caption":null,"width":961,"height":431,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Logisitics_Blogpost_130922_01_b53dee0740.jpg"}}},"link":null},"created_time":"2022-09-14T03:35:00.000Z","meta":{"slug":"logistics-company-singapore","og_title":"Logistics Company in Singapore - Why Is It Important to Businesses","og_description":"The logistics sector in Singapore is thriving. Here’s why businesses should partner with a logistics company to run its operations smoothly.","og_image":{"data":{"id":"1696","attributes":{"name":"Logisitics Blogpost 130922-02.jpg","caption":null,"width":1201,"height":628,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Logisitics_Blogpost_130922_02_30db73e954.jpg"}}},"header":"default","call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"What is Logistics? Logistics is about moving items from point A to point B, and it usually requires two functions - transportation and warehousing. Most delivery companies cover these two aspects of logistics, but there are some that only take care of the last leg of the delivery process. So depending on the type of business you own, you might require a specific logistics partner that caters to all your business needs.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Why Is Logistics Important to Businesses?","subheader":null,"content":"If you own an e-commerce store or even a brick and mortar retail store, delivering products to your customers on-time reflects the reliability of your business. Your business might not be able to reap the benefits of economies of scale if you have to handle everything - from marketing to sales to inventory to logistics. This takes a toll on your energy and takes away time from planning and strategising how to grow your business, which is what you as a business owner should be focusing on.\n\nWith that said, engaging a logistics company that helps to manage all your business’ delivery matters will ease any logistical inefficiencies you might have been facing.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Benefits of Engaging a Logistics Company","subheader":"1. Improve Customers’ Experience","content":null,"typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Customer experience","label":"Customer experience","description":"Customer experience","src":{"data":{"id":"1698","attributes":{"name":"Logisitics Blogpost 130922-05.jpg","caption":null,"width":1201,"height":629,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Logisitics_Blogpost_130922_05_63877f2884.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Engaging a logistics company can help businesses to improve their customer experience on their delivery matters, which is an important factor to drive sales and retain customers. Let’s be real, everyone likes to receive prompt responses whenever we have an inquiry about the items we are purchasing, and this is especially true for e-commerce stores. As most products are transacted online, customers have no other means to contact the business other than reaching out via email or their live chat platform (if they have one). Most of the enquiries are delivery related such as ‘when will the items be delivered?’, ‘how long is the delivery lead time?’, ‘can I track my parcel?’ etc. \n\nThis is where a delivery company comes into play. It minimises the customer touchpoints with your business. Instead of having to check the delivery status with several members on your team, the logistics company should be able to provide live tracking capabilities for both the merchants and recipients. They will also be able to receive timely updates about the delivery via SMS, hence reducing the number of support requests being filed. \n\nCustomer experience is important to every business - it is what your customers will remember about their experience with you since they don’t get to see what goes behind every delivery. ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"2. Better Inventory Management and Visibility ","content":null,"typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Logistics inventory management","label":"Logistics inventory management","description":"Logistics inventory management","src":{"data":{"id":"1699","attributes":{"name":"Logisitics Blogpost 130922-04.jpg","caption":null,"width":1201,"height":629,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Logisitics_Blogpost_130922_04_bae5d07552.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Good inventory management helps businesses to understand better about their products movement. Some logistics companies provide warehousing and fulfillment services - this is beneficial for small businesses who have space constraints and require a warehouse to store all their products, not forgetting that warehousing is becoming increasingly complex and expensive, especially in a small country with limited land.\n\nSince logistics companies have already invested in the necessary infrastructure, technology and staffing, they are well-equiped and able to minimise any errors or delays to ensure your business is operating at a minimal cost.\n\nThere are many delivery companies in Singapore that are able to meet your business needs. Pickupp, an all-in-one logistics platform, is able to provide both first and last mile delivery services. Pickupp is able to store your goods in their warehouses located across the country and pick-and-pack the items for you before delivering it to your customers. Such effective logistics management ensures that the inventory levels are correct, and better supports your business by reducing your operational costs.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Partnering with a 3PL Company","subheader":null,"content":null,"typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Logistics company in Singapore","label":"Logistics company in Singapore","description":"Logistics company in Singapore","src":{"data":{"id":"1700","attributes":{"name":"Logisitics Blogpost 130922-03.jpg","caption":null,"width":1201,"height":628,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Logisitics_Blogpost_130922_03_9e7a17d38c.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"The logistics industry is growing rapidly, predicted to reach $1.75 trillion by 2026. Shipping and fulfillment services are becoming increasingly popular, which explains why 90% of Fortune 500 companies have engaged a third-party logistics (3PL) partner. \n\nIt is crucial for businesses to be constantly on the lookout for ways to improve their operations, helping them to differentiate themselves from their competitors. One of the best ways to do this is to partner with a reliable delivery company that has a strong foundation in the logistics industry. Pickupp, an e-commerce delivery partner, provides a logistics solution that can help you to ensure your operations run smoothly. Such company will be able to provide strong economies of scale and customisable delivery options that can be the key to success for your business. \n\nPartnering with a third-party company that provides a full fledged logistics service means you can focus on the other aspects of your business, such as marketing, growth, and customer satisfaction. 3PL helps businesses in storing inventory, which includes picking, packing, and shipping products to customers. This is especially important for e-commerce companies, where order fulfilllment is vital for success.\n\nRead more: 7 Last Mile Delivery Features Your 3PL Partner Should Provide","typeName":"ComponentFragmentParagraph"}]},{"title":"How to Share Your Delivery Agent Referral Code","tags":["Pickupp Delivery Agents"],"cover_image":{"alt":"Pickupp Delivery Agent Referral","label":"Pickupp Delivery Agent Referral","description":"Pickupp Delivery Agent Referral","src":{"data":{"id":"1702","attributes":{"name":"290822_DA Refer & Earn banner_960x430.jpg","caption":null,"width":960,"height":430,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/290822_DA_Refer_and_Earn_banner_960x430_ae018b9bd1.jpg"}}},"link":null},"created_time":"2022-08-30T17:47:38.000Z","meta":{"slug":"delivery-agents-referral-guide","og_title":"Pickupp delivery agents step-by-step referral guide","og_description":"Unsure of how to share your referral code? Read this quick guide to find out how to share your code easily, and start earning referral bonus with your friends!","og_image":{"data":{"id":"1701","attributes":{"name":"290822_DA Refer & Earn banner_1200x630.jpg","caption":null,"width":1200,"height":630,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/290822_DA_Refer_and_Earn_banner_1200x630_69b2392ec8.jpg"}}},"header":"default","call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentImage","alt":"Pickupp Delivery Agent Referral","label":"Pickupp Delivery Agent Referral","description":"Pickupp Delivery Agent Referral","src":{"data":{"id":"1703","attributes":{"name":"DA refer earn 1200x630-06.jpg","caption":null,"width":5000,"height":2625,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/DA_refer_earn_1200x630_06_27133f8dc2.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Yes! You’ve read that right. Simply refer your friends to deliver with Pickupp and you will receive an additional $60 for every friend you refer. All you need to do is share your unique referral code with your friends. After they have completed 30 punctual orders in 2 weeks, you will receive $60 while your friend will receive $45. T&Cs apply*\n\nThere is currently no limit to how many friends you can refer, so the more you refer, the more you earn! If you are unsure of how to get started, this article is for you - continue reading for a step-by-step guide on how to refer and earn with Pickupp!","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"How to Share Your Referral Code","subheader":"Step 1: Launch the Pickupp Hero App & click on the \"Refer & Earn\" tab","content":"In the Pickupp Hero App, go to your profile (in the bottom right hand corner), and click “Refer & Earn”.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Pickupp Delivery Agent Referral","label":"Pickupp Delivery Agent Referral","description":"Pickupp Delivery Agent Referral","src":{"data":{"id":"1704","attributes":{"name":"DA Refer and Earn 290822-01.png","caption":null,"width":1200,"height":631,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/DA_Refer_and_Earn_290822_01_38fcb207cb.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"Step 2: Share Your Unique Referral Code","content":"Simply click the “Share Now” button at the bottom to quickly share the code with your friends and family! Select the application you want to use to forward your message, such as Messages, Whatsapp, Telegram and many more. An invitation text (including your referral code) will be generated for you to send to your friends and family. ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Pickupp Delivery Agent Referral","label":"Pickupp Delivery Agent Referral","description":"Pickupp Delivery Agent Referral","src":{"data":{"id":"1705","attributes":{"name":"DA Refer and Earn 290822-02.png","caption":null,"width":1200,"height":631,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/DA_Refer_and_Earn_290822_02_178de4b937.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Alternatively, you may click on the solid box beside your referral code to immediately copy your code and send it to whoever you want to share it with! ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Pickupp Delivery Agent Referral","label":"Pickupp Delivery Agent Referral","description":"Pickupp Delivery Agent Referral","src":{"data":{"id":"1706","attributes":{"name":"DA Refer and Earn 290822-04.png","caption":null,"width":1200,"height":631,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/DA_Refer_and_Earn_290822_04_df71e6050e.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Ready to get your friends to deliver with us? Here’s how they can sign up with your referral code:","subheader":"Step 1: Download the Pickupp Hero App","content":"There are 2 ways you can download the app:\n\n1) Click on the link sent by the referrer to download the Pickupp Hero App\nor\n2) In your mobile App or Play store, search for the Pickupp Hero App and complete the download","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"Step 2: Create a Hero Account","content":"Do read and agree to the Terms & Conditions page before proceeding to create a Hero account. Depending on which method you used (stated above in Step 1) to download the app, the referral code may or may not be applied automatically.\n\nThe referral code should be applied automatically if you used your referrer’s link to download the app.\nIf you directly downloaded the app from the App or Play store, you will have to manually key in the referral code. Please double-check whether the referral code is entered correctly! As there are no amendments allowed once an account is created.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Pickupp Delivery Agent Referral","label":"Pickupp Delivery Agent Referral","description":"Pickupp Delivery Agent Referral","src":{"data":{"id":"1707","attributes":{"name":"DA Refer and Earn 290822-03.png","caption":null,"width":1201,"height":631,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/DA_Refer_and_Earn_290822_03_53a650c73d.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"As simple as that! Start sharing your referral code and invite your family and friends to join us. You can even deliver with them together as a form of bonding too! ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Referral Terms & Conditions:","subheader":null,"content":"The collaboration aims to optimise and improve logistical efficiencies in two main research areas - logistics network design and price optimization.
\nSingapore, 21 July 2022 --- The Institute of Operations Research & Analytics (IORA) at the National University of Singapore and Pickupp, a logistics technology company, have recently signed a Research Collaboration Agreement for a two year project. The project aims to set a new benchmark in logistic and fulfilment efficiency.\n\nThe research partnership comes at a time where e-commerce is inherently ingrained in our day-to-day lives, with businesses and consumers now relying on the logistics industry more than ever. In this climate, the company with the most efficient logistics network and ability to serve businesses with agility and adaptability will gain a competitive edge. ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"Optimising Delivery Efficiency and Improving Sustainability In The E-Commerce Landscape","content":"Leveraging data from Pickupp’s proprietary database to interpret patterns and trends, the collaboration strives to address logistical inefficiencies commonly faced in the industry through two main research areas. The first research area is about improving logistics network design. \n\nThe research will be used to develop a highly flexible service matrix for an industry where most companies are asset-heavy and do not fully utilize network systems. The intention is to enable a strategic placement of logistics spaces that will shorten the distance for last-mile delivery across the city while efficiently grouping and routing deliveries in a way that is both time-saving and cost-efficient.\n\nThe second key research area is price optimization. This research aims to develop an integrated incentive system that will enhance existing solutions for (i) matching drivers to jobs, (ii) managing incentives for the drivers and (iii) price optimization for merchants. This data-analytics driven approach reinforces Pickupp’s commitment to sustainability through the streamlining of delivery routes, while increasing revenues for delivery agents and improving cost management for businesses. \n\nThe collaboration is led by Assistant Professor Feng Yifan (Department of Analytics and Operations of NUS Business School and affiliated faculty member of IORA) and Crystal Pang, Chief Executive Officer of Pickupp, with co-leads Professor Teo Chung Piaw and Professor Jussi Keppo of IORA, Lawrence Ho, Chief Product Officer from Pickupp and Lee Chee Meng, Co-Chief Operating Officer and General Manager of Pickupp’s Singapore Office.\n\nLee Chee Meng, Co-Chief Operating Officer, said, “At Pickupp, we believe that the future of logistics is asset-light and leveraging data is highly crucial in meeting the increasing demands of e-commerce, especially with perishables and groceries. The collaboration with NUS is a step forward in our belief that the future of logistics is data driven, and we trust the results from the research will unlock Pickupp’s network economic power to ensure that every delivery is fulfilled for a price that achieves equilibrium between cost to the business and incentive to the delivery agent.”\n\nProfessor Teo, IORA Executive Director, said, “This industry-academia partnership between IORA and Pickupp is significant as it builds on NUS’ growing research expertise in operations research and data science. The project will see our researchers work with industry to create products that have high value for commercialisation and industry adoption.”\n\nPickupp’s expanding network of islandwide pick-up and drop-off service points has enhanced its capacity to continuously diversify its product portfolio and offerings across all industries and verticals. On top of meeting different logistical needs, from on-demand delivery to micro-fulfilment and warehousing as well as cross-border services, these service points are also aligned with Pickupp’s goal of improving the efficiency of deliveries during peak traffic hours and decarbonising its operations by increasing its walker and rider delivery agent pool. Going forward, these service points will also serve as pick-up points and a point of sale for Pickupp’s e-commerce platform - Shop On Pickupp. ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"About Institute of Operations Research and Analytics (IORA), National University of Singapore (NUS)","content":"Established in November 2016 as a NUS university level research institute, IORA conducts research on the optimisation, analysis and management of service systems, including model formulation, algorithm design, analysis of service strategies and software development.\n\nIORA works with local companies and MNCs, to optimise resource allocation and utilisation, as well as developing a cutting-edge solver to handle large scale complex models that are often encountered in the field of data analytics.\n\nOur vision is to establish IORA as a centre of excellence to integrate Operations Research with Data Analytics, giving new impetus to fundamental research to promote the adoption of prescriptive analytics in academia and industry, attracting and nurturing top talents (faculty and students) for the profession.\n \nFor more information on IORA, please visit https://iora.nus.edu.sg.\n\nThis press release was also covered by various media outlets such as AsiaOne, Yahoo, Vulcan Post, and more.\n\nFind out more about our latest Series B Funding where we’ll be investing the funds to deepen Pickupp’s presence in Asia. We have also recently partnered with Stellar Lifestyle to improve delivery services for retail merchants!","typeName":"ComponentFragmentParagraph"}]},{"title":"Side Hustle: Ways to Earn Extra Income with Pickupp","tags":["Pickupp Delivery Agents"],"cover_image":{"alt":"Ways to Earn Extra Income with Pickupp","label":"Ways to Earn Extra Income with Pickupp","description":"Ways to Earn Extra Income with Pickupp","src":{"data":{"id":"1718","attributes":{"name":"ways to earn blogpost 120722-02.jpg","caption":null,"width":960,"height":431,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/ways_to_earn_blogpost_120722_02_3dd104849c.jpg"}}},"link":null},"created_time":"2022-07-16T01:00:00.000Z","meta":{"slug":"side-hustle-earn-extra-income","og_title":"Side Hustle: 3 Ways to Earn Extra Income with Pickupp","og_description":"Build your passive income stream by joining Pickupp where you can be your own boss and help to relieve your financial stress.","og_image":{"data":{"id":"1717","attributes":{"name":"Untitled (1200 × 630 px).jpg","caption":null,"width":1200,"height":630,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Untitled_1200_630_px_076356dc39.jpg"}}},"header":"default","call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"There’s a saying, “don’t put all eggs in one basket”. Especially in these changing times, the economy has shown us how having just one income source is no longer safe and sufficient. It could be risky to rely on one income stream due to job cuts, retrenchment, and advances in technology.\n\nDespite easing of Covid-19 restrictions, many of us still have the option to work from home on some days of the week. With autonomy in work arrangements and having flexible working hours, we can unlock monetization opportunities for ourselves and create more income streams. \n\nLet’s be honest, who wouldn’t want extra cash right? Having a side hustle is perfect for making extra money outside of your full time job and helping you to relieve financial stress in this economy. \n\nSo, why not be your own boss and check out this article on how to earn extra income during your free time? You may just find what you need!","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"Ways to Earn Extra Income with Pickupp","subheader":"1. Join the Pickupp Hero fam","content":null,"typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Pickupp delivery agents can earn up to $20-25 per hour. We provide attractive seasonal incentives, an optimised pre-match system as well as bundled orders that will allow you to maximize your delivery earnings. \n\nAnyone can earn extra income in Singapore by taking up a freelance job. With Pickupp, you can deliver anytime and anywhere you like, as long as it fits your schedule. On days when you’re busy, just don’t accept any orders! Oh, if you’re not aware yet, you can deliver by foot too! We welcome people from all ages and even if you don’t have a vehicle, you can still join us as a delivery agent. You may walk, cycle, take the bus or MRT to deliver. As long as you can deliver the items on time with zero damage, you’re welcome to use any mode of transport. It’ll be the most flexible delivery job you can ever ask for. ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Pickupp Delivery Agents","label":"Pickupp Delivery Agents","description":"Pickupp Delivery Agents","src":{"data":{"id":"1719","attributes":{"name":"Untitled (1200 × 630 px) (7) (1).png","caption":null,"width":1200,"height":630,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Untitled_1200_630_px_7_1_bdadc45f77.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"If you’re not aware yet, Pickupp has 5 Service Points across Singapore that allow agents to collect their orders easily. This is especially great for walkers that live nearby. By the end of 2022, we aim to open up to 10 Pickupp Service Points, so stay tuned!","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Pickupp Service Points","label":"Pickupp Service Points","description":"Pickupp Service Points","src":{"data":{"id":"1720","attributes":{"name":"Untitled (1200 × 630 px) (3) (1).png","caption":null,"width":1200,"height":630,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Untitled_1200_630_px_3_1_89b8f64ff7.png"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Sounds enticing? Yes! You get to take charge and have the freedom to work and earn based on your own schedule. Deliver on your way to work, during the weekend, when you're on leave or whenever you're free – it’s your choice! ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":" New Joiner Incentives","content":"If you think earning up to $25 per hour is not enough, good news for you! We have several incentives & referral schemes in place to help you earn more\n\nFor every new joiner, you’ll get an extra $15-30 cash bonus if you get activated and complete at least 10 punctual orders within 7 days. ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"New Joiner Incentive","label":"New Joiner Incentive","description":"New Joiner Incentive","src":{"data":{"id":"1721","attributes":{"name":"Artboard 6-100.jpg","caption":null,"width":1201,"height":631,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Artboard_6_100_f69f2d21aa.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Sign up to be a Pickupp delivery agent here!\n","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"Delivery Agent Referral","content":null,"typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"With demand for delivery service on the rise, we are recruiting more delivery agents… and you can help! If you are someone with a long list of contacts, this might be a deal for you! Simply refer your friends to join Pickupp and both of you will be rewarded with up to $60 cash! What’s more? There’s no limit to the number of referrals! This can be an easy side hustle for you - all you need is to refer and earn! ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Delivery Agent Referral","label":"Delivery Agent Referral","description":"Delivery Agent Referral","src":{"data":{"id":"1722","attributes":{"name":"Artboard 8-100.jpg","caption":null,"width":1201,"height":631,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Artboard_8_100_9de5cb9392.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Refer your friends and get them to insert your mobile number on the sign up form and the referral bonus will be credited into your wallet after your friend fulfills the requirements. Check out this step-by-step guide on how to share your delivery agent referral code.\n\nOr if you are someone who loves to connect, here’s some good news for you! ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"Conclusion","content":"With different opportunities you can earn with us – deliveries and referral programs, there must be one that could potentially suit your lifestyle and needs! \n\nReady to kickstart your side hustle? Wait no longer, join us to build your passive income streams and enjoy the exclusive benefits we have in store for you!","typeName":"ComponentFragmentParagraph"}]},{"title":"Success Stories: How Pickupp’s All-in-One delivery platform Helped Young Hungry Free Reduced its Logistical Burdens","tags":["Success Stories"],"cover_image":{"alt":"Pickupp x Young Hungry Free","label":"Pickupp x Young Hungry Free","description":"Pickupp x Young Hungry Free","src":{"data":{"id":"1724","attributes":{"name":"yhf blog-16.jpg","caption":null,"width":4000,"height":1792,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/yhf_blog_16_9a9000f22d.jpg"}}},"link":null},"created_time":"2022-07-02T02:19:59.000Z","meta":{"slug":"success-stories-young-hungry-free","og_title":"Pickupp helped Young Hungry Free reduced its logistical burdens in minutes","og_description":"Pickupp acts as an All-in-One platform for Singapore's blogshop, Young Hungry Free - helping them to easily scale up with our API integration. ","og_image":{"data":{"id":"1723","attributes":{"name":"yhf blog-13.jpg","caption":null,"width":5000,"height":2625,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/yhf_blog_13_8e3d3b93f5.jpg"}}},"header":"default","call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentImage","alt":"Young Hungry Free Founder","label":"Young Hungry Free Founder","description":"Young Hungry Free Founder","src":{"data":{"id":"1725","attributes":{"name":"yhf blog-01.jpg","caption":null,"width":5000,"height":2625,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/yhf_blog_01_572a1ac96a.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Young Hungry Free, a blogshop in Singapore, was founded in hopes of being able to push the boundaries of local online stores. Winnie Ong, the founder, started the business at the young age of 20 as she could not find clothes in the market that suit the way she wanted to dress and the brand she wanted to represent. So she thought, why not start her own shop?\n\nYoung, Hungry, and Free were words that described her when she started her blogshop then. It represents the constant desire to grow, persistent desire for more, and being boundless - knowing that you can do anything you want. This resonates with Pickupp, an all-in-one platform that helps many businesses with their last-mile delivery. We offer cheap delivery services across various industries, including e-commerce delivery, while constantly striving to provide the best for our customers. ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Young Hungry Free Clothes","label":"Young Hungry Free Clothes","description":"Young Hungry Free Clothes","src":{"data":{"id":"1726","attributes":{"name":"yhf blog-15.jpg","caption":null,"width":5000,"height":2625,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/yhf_blog_15_e9c3968a88.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"How Pickupp Helped to Ease Young Hungry Free’s Logistics Challenges","subheader":"Meeting Customer Expectations","content":"Customers value convenience and efficiency when it comes to ordering online and they would want to receive their parcel as soon as possible. This is when Pickupp’s flexible fulfillment options and efficient courier services in Singapore come into play. \n\nPickupp has 4 last-mile solutions with the following delivery options:\n\n1. A weekend brunch at Riders Cafe or romantic dinner for two at HopScotch on 13 Feb 2022 (worth at least $100)\n2. A bouquet of roses\n3. A polaroid to commemorate their date\n4. A card with their winning #PickuppLines\n\nYup, the giveaway has ended but you may still check out our #PickuppLines contest landing page here.\n\nWith such an attractive giveaway, the responses were flooding in! We have received hundreds of submissions from people of all ages with #PickuppLines ranging from the cheesiest to the smoothest. We definitely had a tough time selecting the winners as they were all too good!\n\nThese were the 10 winning #PickuppLines, don’t they deserve a reward from us?\n1. My mom told me that life was a deck of cards, so I guess you are my king of hearts. – @_zincspiration_\n2. Government wants us to download TraceTogether but can we gettogether. –@yitinggoyt\n3. You know which door is the happiest? 我们. –@f.ebeee\n4. Are you a Wizard? It’s the strangest thing, but every time I look at you, everyone else disappears. – @zappletale\n5. Are you in track and field? Cause I heard you really want me. –@crystal.cihui\n6. Do you know of any bakeries around? Because I’d love to have a cutie pie like you. –@christinagyy\n7. You must be a keyboard, because you’re just my type. –@shonasharkcakes\n8. How can I think about pick up lines when all I think is about you. –@darenlyw\n9. The most precious diamond I found is nothing but a smile on your face which never fades. –@anuradha1748\n10. I used to chase butterflies as a kid but I never thought you’d give me them for free. –@irfnhlmi","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Pickupp Valentine's Day Event","label":"Pickupp Valentine's Day Event","description":"Pickupp Valentine's Day Event","src":{"data":{"id":"1745","attributes":{"name":"Pickupp-Valentines-Day-Event.jpg","caption":null,"width":1201,"height":629,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Pickupp_Valentines_Day_Event_11f687a7fc.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"We even prepared a #Pickupplines van fully decked in flowers - perfect for a photo opportunity where anyone can take home photo mementos of their fun time at the event. ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentParagraph","header":"#SpotTheVan & Redeem a Free Rose and Polaroid","subheader":null,"content":null,"typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Pickupp Valentine's Day Event","label":"Pickupp Valentine's Day Event","description":"Pickupp Valentine's Day Event","src":{"data":{"id":"1746","attributes":{"name":"Pickupp-Vday-Redeem-a-rose.jpg","caption":null,"width":1201,"height":629,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Pickupp_Vday_Redeem_a_rose_1d1c17dff3.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Our distinctive red #PickuppLines van travelled to 4 different locations – Riders Cafe, Seletar Aerospace, ORTO and Hopscotch at Gillman Barracks – on 13 February to spread the love. We certainly filled the city with so much love by giving free roses to anyone who spotted us! ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Pickupp Ambassadors","label":"Pickupp Ambassadors","description":"Pickupp Ambassadors","src":{"data":{"id":"1747","attributes":{"name":"Pickupp-Ambassadors.jpg","caption":null,"width":1200,"height":629,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Pickupp_Ambassadors_d9997f6e4b.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Did you manage to spot our friendly Pickupp ambassadors making their rounds?","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Pickupp Valentine's Day Event","label":"Pickupp Valentine's Day Event","description":"Pickupp Valentine's Day Event","src":{"data":{"id":"1748","attributes":{"name":"Pickupp-Vday-Family.jpg","caption":null,"width":1201,"height":629,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Pickupp_Vday_Family_48bd25b797.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"Who said Valentine’s Day is only meant for lovers? If you did not catch a bae on Valentine’s Day, it is okay! The love season is high and there’s no better time to spend hanging out with your loved ones – family members and friends. \n\nIf you received our love on Valentine’s Day, check out this album on our Facebook page. You might catch yourself there!","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Pickupp Valentine's Day Event","label":"Pickupp Valentine's Day Event","description":"Pickupp Valentine's Day Event","src":{"data":{"id":"1749","attributes":{"name":"Pickupp-Vday-Launch-Family.jpg","caption":null,"width":1201,"height":629,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/Pickupp_Vday_Launch_Family_8db6ff4d7e.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"It has been a great ride delivering love and joy to you folks! It was so heartwarming to see people of all ages dropping by our #PickuppLines van to celebrate the special day with us. Even a simple note with a heartfelt message to express your love will make someone feel appreciated and brighten up their day. ","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Delivering love with free roses","label":"Delivering love with free roses","description":"Delivering love with free roses","src":{"data":{"id":"1750","attributes":{"name":"LIN00838 (1) (1).jpg","caption":null,"width":3936,"height":2624,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/LIN_00838_1_1_ca3c445ffc.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"If you missed our Valentine’s Day event, don’t worry! Our #PickuppLines vans will continue to travel around our beautiful city to #deliverlove every day.\n\nTag us on Instagram (@pickupp.sg) if you happen to spot a #PickuppLines van on the road & stay tuned to any upcoming campaigns we may have! 🚗\n\nThis campaign was featured by various media outlets such as Must Share News, Avenue One, SGAG and more.","typeName":"ComponentFragmentParagraph"}]},{"title":" We don’t just deliver, We deliver more","tags":["Pickupp Campaigns"],"cover_image":{"alt":"Pickupp, We deliver more","label":"Pickupp, We deliver more","description":"Pickupp, We deliver more","src":{"data":{"id":"1751","attributes":{"name":"we-deliver-more.jpg","caption":null,"width":1201,"height":629,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/we_deliver_more_2d44cd75c1.jpg"}}},"link":null},"created_time":"2022-02-08T19:40:28.000Z","meta":{"slug":"we-deliver-more","og_title":"Pickupp, we don't just deliver. We deliver more.","og_description":"We kickstarted our brand launch campaign #WeDeliverMore earlier this year, to help everyone start 2022 afresh through a sense of Connection, Renewal, Inspiration and Joy.","og_image":{"data":{"id":"1751","attributes":{"name":"we-deliver-more.jpg","caption":null,"width":1201,"height":629,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/we_deliver_more_2d44cd75c1.jpg"}}},"header":"default","call_to_action":null},"contents":[{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":null,"content":"The Covid-19 pandemic has reshaped the nature of our social interactions, with many of us practicing safe distancing and hence social relationships were disrupted. The once common interactions have lessened, and our social ties have been limited to more formal and scheduled check-ins. With many missed experiences and social connection, the new year brings new hopes and aspirations for many people.\n\nKeeping that in mind, we kickstarted our brand launch campaign #WeDeliverMore earlier this year, to help everyone start 2022 afresh through a sense of Connection, Renewal, Inspiration and Joy.","typeName":"ComponentFragmentParagraph"},{"__typename":"Strapi_ComponentFragmentImage","alt":"Pickupp, We deliver more","label":"Pickupp, We deliver more","description":"Pickupp, We deliver more","src":{"data":{"id":"1751","attributes":{"name":"we-deliver-more.jpg","caption":null,"width":1201,"height":629,"url":"https://s3.ap-southeast-1.amazonaws.com/assets.pickupp.io/strapi/we_deliver_more_2d44cd75c1.jpg"}}},"link":null,"typeName":"ComponentFragmentImage"},{"__typename":"Strapi_ComponentFragmentParagraph","header":null,"subheader":"Pickupp doesn't deliver packages. Well, of course we do, but that's not how we see it.","content":"
![](\"https://assetcdn.pickupp.io/prime/7702f203e854e653932414e7437ba990d0ae072a_download_app_store.svg\")
\n\t![](\"https://assetcdn.pickupp.io/prime/56b541e807fbca2eed5cabaa0c938d6d087fe483_download_play_store.svg\")
\n\t