Success Stories: Cat & the Fiddle Scaled Their Business with Pickupp's 4-Hour Delivery Service
May 8, 2019 7:01 PM
How did Cat & the Fiddle Scale Their Business? It was a Piece of Cake.
What were the key core features Pickupp had that helped Cat & the Fiddle scale their business?
- API Integration With an eCommerce API Integration feature, orders made by customers on Cat & the Fiddle's website is automatically connected to Pickupp's delivery portal, ready for immediate delivery. As such, there is no need for Cat & the Fiddle to key orders or upload their customers' details manually. This saves them an immense amount of time.
- 24/7 Real-Time Parcel Tracking and SMS Notification With our 24/7 real-time parcel tracking feature that tells you exactly where your parcels are at any point in time, as well as SMS notification informing customers when their parcel would arrive, Cat & the Fiddle is able to improve their customers' experience and now spends lesser time answering delivery-related queries.
- Affordability Previously, when Cat & the Fiddle had an in-house driver that travelled from point to point for their deliveries, it was difficult for them to optimise time to save cost, especially when emergency orders arose. With a larger pool of drivers and technological capability to sort out orders based on location, prices from Pickupp are kept affordable.