Pickupp Service Point

Self pick-up or drop-off your packages at various convenience stores located islandwide. Check out our self-drop off point addresses and opening hours below.

Service Point addresses and opening hours

Self Drop Off Process

Step 1: Create a next day delivery order

Choose next day delivery & enter the Pickupp Service Point’s address where you’re dropping your parcel at under ‘Sender Info’.

Step 2: Print & attach Waybill on parcel

After your order has been created, simply download, print & attach the waybill to your parcel. No printer? No problem. Write down your order number on your parcel OR show your order QR code to our staff at our Service Points.

Step 3: Drop parcel off at our Pickupp Service Points

With Pickupp Service Points islandwide, choose one that is most convenient for you!

📦 Packaging Guidelines

Use good quality packing materials

Parcel size should not exceed 80cm

For fragile items, wrap items separately with cushioning materials and display caution label.

Paste waybill securely on parcel & remove irrelevant labels

Always pack tightly & keep surface smooth to prevent damage to parcel

Use strong tape to secure parcel (e.g electrical, brown plastic etc.)

Learn More

Prohibited Items

Bulky Items

Including (but are not limited to) dumbbells, weights, packets of rice over 5kg

Living Things

Living Plants, Animals

Unprotected Glass Items

Including (but not limited to) bottles and containers of any kind

Marketable Securities

Cash, Cheques, Bills, Stocks, etc.

Flammable or Volatile Items

E.g. Fireworks, kerosene, gas canisters or paint thinner

Perishables

Vegetables, Fruits, etc.

Why Use Us?

All-In-One Platform

We offer last mile delivery services, warehousing and fulfilment support, to meet all your business needs.

No Minimum Parcels Required

Find a convenient Pickupp Service Point to drop-off your parcels for delivery at the best rate possible.

Personal customer support

Our friendly service point staff will be available to assist you in all your parcel delivery needs, so you know exactly what to do to get your parcel delivered safely!

FAQ

What are Pickupp Service Points?

They’re our network of physical locations across Singapore where you can engage any of our available logistics services (Last mile delivery, Pick-up & Drop-off, Warehousing and Fulfilment, International Delivery) easily. Whether you’re an individual or business, we’ve a customised solution just for you.

What are the accepted parcel sizes at each service point?

- Parcel weight: Up to 3 kg - Up to 80 cm (Length + Width + Height)

What is the difference between Pickupp’s service points and other logistics companies with drop-off points?

Unlike other service locations by other logistics companies, at a Pickupp service point you can: 1. Store your inventory 2. Self-collect - Collect your parcels 3. Drop-off - Send your parcels (Last mile delivery or cross border services) 4. Return your parcel We’re an all in one logistics solution provider for you! Expect a friendly service staff at every Pickupp service point to answer all your parcel delivery questions. With us, you can be assured that every parcel will be delivered in safe hands!

What are the list of prohibited items?

- Bulky items including (but not limited to) dumbbells, weights, packets of rice over 5kg, unprotected glass items. Each glass item should be wrapped in bubble wrap and packed in a protective hard box. - Poisonous or toxic substances - Firearms or swords - Religious artifacts - Living plants - Living things - Human or animal remains - Cash, cheques, bills, stocks and other marketable securities - Credit cards or atm cards - Perishables such as vegetables, fruits, etc - Written drafts, original films, tapes and film material which cannot be reproduced - Examination certificates, passports and insurance documents which cannot be reproduced - Flammable, ignitable or volatile items such as fireworks, kerosene, gas canisters or paint thinner Please refer to the full list of prohibited items here

Which areas does Pickupp deliver to?

Pickupp delivers to most areas across Singapore except the following restricted areas: - Airline Road - Airport Cargo Road - Alps Avenue - Brani Terminal Avenue - Jurong Island - Khusu Island - Pulau Busing - Pulau Damar Laut - Pulau Sebarok - Pulau Sakeng - Pulau Tekong - Pulau Ubin - Rifle Range (Firing Compound) - Seletar Aerospace - St John's Island - Turf Club Avenue - West Camp Road

Will my parcel be insured?

You will be insured up to a maximum of SGD50 should there be any loss or damage to your parcel. Claims for damage to the Item(s) inside a parcel must be made within a week from the delivery date via this form, failing which Pickupp shall have no liability whatsoever.