
Quick Guide to Pack Your Parcels
Parcels not adhering to proper packaging guidelines will be rejected at the point of pick-up or drop-off
Pack
Label
Send

For Small Items

For Bulky Items

Packaging Guidelines

Label Your Parcel

Bulky Items
Including (but are not limited to) dumbbells, weights, packets of rice over 5kg

Living Things
Living Plants, Animals

Unprotected Glass Items
Including (but not limited to) bottles and containers of any kind

Marketable Securities
Cash, Cheques, Bills, Stocks, etc.

Flammable or Volatile Items
E.g. Fireworks, kerosene, gas canisters or paint thinner

Perishables
Vegetables, Fruits, etc.
FAQ
Can Pickupp deliver fragile items?
If you're delivering fragile or irregular sized packages, please do mark the package as “Fragile & Handle with Care" in the notes section and reinforce it on the parcel to minimise any risk of breakage. Our delivery agents will take special care to ensure that the packages are delivered without damage. In the event of any breakage, Pickupp will insure your delivery items up to SGD$100 (subject to the pricing plan you opt). The liability coverage will be based on the plan you made your last top up, click here for more details! Do note that we only provide insurance for businesses and not individual customers.
Will Pickupp refuse acceptance of transport of packages or delivery items?
What items are prohibited for delivery & international shipment?