Introducing Pickupp's Hero Tier

Oct 11, 2020 12:01 PM

Pickupp Delivery Agents
Introducing Pickupp's Hero Tier

Hello Pickupp Heroes! Starting Monday, 12th October 2020, Pickupp will be introducing our Pickupp Hero Tier. Existing and new delivery agents who created an account with us will be automatically be included in this programme. Under the Pickupp Hero Tier, delivery agents will be able to accumulate to unlock more orders and higher priced orders (and benefits!) they as progress up tiers!

1. What is Pickupp Hero Tier?

Pickupp Hero Delivery Agent Tier
There are four different types of tier:

1) Rookie 2) Lite 3) Super 4) Hero **All new delivery agents will start from Rookie Hero tier and will be able to progress to higher tiers once they’ve completed the minimum trip target for that respective tier.

What are the benefits:

1) Your delivery capacity will increase as you progress up each tier. This will allow you to take up more orders at a time and earn more in the process! 2) The ability to take up "Jobs"! Jobs are clustered orders that will be going to the same region. This means that you can optimise your earnings by taking orders from similar locations in the shortest time possible! 3) Be able to "unlock" more orders and gain access to "Express" orders. Express orders are usually 1-hour delivery orders, and is usually priced higher. 4) Gain access to rewards such as Fairprice vouchers, fuel discounts & many more!

2. Pickupp Hero Tier Criteria
Here is the criteria to unlock each tier:

Pickupp Hero Criteria

Each delivery you make will be taken into account and the number of deliveries is accumulative. The tier you will be in will be based on the quality score & on-time rate, taking into consideration all orders that were completed the week before from Monday 0800 to Sunday 2359. The Pickupp Hero Tier will take into account of: 1) Mishandling 2) Wrong Delivery Location 3) Unacceptable Proof Of Delivery Scores will be tabulated on a weekly basis and tier adjustments will be made every Monday. You will be notified of your tier adjustment via intercom. If your tier is downgraded, you may submit an appeal here. If you have any questions, feel free to contact us via intercom or refer to our Delivery Agent FAQ page for more information.

Interested to be a delivery agent with Pickupp?

Check this guide here to learn how you can get started with us today!